Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


Verified February 17, 2023

enrollment was very easy

enrollment was very easy

Insurer: Trupanion

By: Barbara

Useful
Verified February 17, 2023

Great claims experience

They are so prompt with payment! It goes directly into my bank account usually within 3-4 days.

Insurer: Trupanion

By: Carolyn

Useful
Verified February 17, 2023

Trupanion cares about my dog

Very timely claim payments

Insurer: Trupanion

By: Jonathan

Useful
Verified February 17, 2023

Always amazing service.

Always easy & fast. No fighting for every penny…it’s just 90%…simple.

Insurer: Trupanion Canada

By: Marnie

Useful
Verified February 17, 2023

Easy

It was so easy and straight forward to enrol Lucy and get her insurance underway.

Insurer: Trupanion Canada

By: Susan

Useful
Verified February 17, 2023

Great Pet Insurance !

I've had Trupanion for a few years I trust they would do everything to your animals.Ive recommended people to get your insurance.unfortunatly I missed a payment they e mailed me and then I had to call them to apologize for missing a payment.March 1 to 5 and March 16 120

Insurer: Trupanion Canada

By: Denise

Useful
Verified February 17, 2023

Easy Sign Up

Very easy to sign up and the chat option was great and fast

Insurer: Trupanion Canada

By: Natasha

Useful
Verified February 17, 2023

Quick and easy

Enrolment was quick and easy! I am hopeful that my claims will be processed with the same ease.

Insurer: Furkin

By: Natalie

Useful
Verified February 17, 2023

Staff is very helpful

Staff were very helpful for my first claim. Payment was quick!

Insurer: Furkin

By: Kim

Useful
Verified February 16, 2023

Very efficient!

Very efficient!

Insurer: Trupanion

By: Kathy

Useful

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