Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Agent FRANKLIN made the application…
Agent FRANKLIN made the application process easy to understand, and made certain all of my questions were answered. Our little redfooted tortoise is healthy, and with Nationwide on our side she will stay healthy. THANKS NATIONWIDE! 💚🐢
Insurer: Nationwide
By: LaTrice J.
I recently submitted my first claim for…
I recently submitted my first claim for my golden retriever, and overall the experience was great. The online system was having trouble uploading my vet invoice, so I called in. They immediately apologized for the inconvenience and gave me a direct email to send the bill so they could process the claim. It took about a week or so, and I received my reimbursement pretty quickly. So far, I’m really happy with the service. I’ve never had pet insurance before, but based on this experience, I definitely recommend it.
Insurer: Pets Best
By: Araceli Carreon
Quick and Easy submission
It was so easy to submit the vet's invoice and a very quick payment as well.
Insurer: MetLife
By: Lantieka
Offers a lot but the process and refund process take to long
Offers a lot but the receiving , reviewing & process and especially the refunds take to long . Im thinking of finding another pet insurance company
Insurer: Embrace
By: Mimi Parks
My first and only claim was handled…
My first and only claim was handled quickly and efficiently last summer - this time it is taking over a week, so far, to even be reviewed, approved and paid. The customer service chat with Linda was ended before I was done asking my questions. Have not experienced this with Pumpkin and hope it’s an isolated incident.
Insurer: Pumpkin
By: Joyce
So very easy to submit for a claim with…
So very easy to submit for a claim with a speedy reimbursement.
Insurer: MetLife
By: Dennis Clarke
Quick easy payments
Quick easy payments
Insurer: MetLife
By: custome Marianna Thatcher