Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,842 total
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Peace of mind
I am very pleased so far. I have signed up with the full preventative and health in addition to accident coverage. I've already been paid back from our first puppy shot visit. Submitting the claim in the app was very easy. Every time I've called with questions I've spoken to a real person without much wait at all! I would recommend.
Insurer: MetLife
By: Cayte
First claim through Trupanion
Quick and easy. No surprises
Insurer: Trupanion Canada
By: Nicholas
Good support
Adding my new pet to my current policy was very quick and easy!
Insurer: Furkin
By: Marissa
Helpful team
Had a great experience! I had fraud on my bank account with another bank and my payment as a result didn't go through I called and took 2 min to fix everything! Amazing !
Insurer: PHI Direct
By: Kelly
Glad to have it!
Did have trouble submitting thru the app but once the claim was in, the experience was good.
Insurer: Trupanion
By: Kevyn
Smooth transaction
Smooth transaction
Insurer: Trupanion
By: Karen
Trupanion is a good pet insurer.
Usually quick pay and very helpful representatives. Thanks
Insurer: Trupanion
By: Kim
Great service
Easy to enroll, and great plan
Insurer: Trupanion Canada
By: Lucy