Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,916 total
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User friendly
I appreciate the ease of submitting my receipts in the app, extremely user friendly app. Thanks MetLife!
Insurer: MetLife
By: Dawn Herring
Pet insurance with Metlife
Metlife Pet Insurance has been one of the best decisions I could have made for my fur babies. The app makes it so easy to submit your receipts and the money is deposited directly to my account. The staff are knowledgeable and professional. Thanks Metlife Pet!!
Insurer: MetLife
By: Janet Osterlund
Best insurance for my pet
Best insurance for my pet! The site is easy to navigate, easy to submit claims and very fair with reimbursements. I've been a member for 10 8 years and hopefully for another many years.
Insurer: Pets Best
By: Denise Shepard
I’m very glad I chose Pumpkin
I’m very glad I chose Pumpkin. Fast claim processing and excellent customer service.
Insurer: Pumpkin
By: Elaine
Got my claim money real fast
Got my claim money real fast
Insurer: Pumpkin
By: Blythe
Prompt and Trustworthy
I recently filed my first claim with Pets Best and was very satisfied with the experience. The claim was processed promptly and in full accordance with my policy. Their professionalism and reliability give me confidence in their coverage and service.
Insurer: Pets Best
By: HALO Rescue
For some reason my email is now not…
For some reason my email is now not associated with an account after I paid 469$ for an annual membership. Now have to go through the hassle of figuring out how to fix it so i can even put in a claim.
Insurer: Embrace
By: Louis Bradley
Fast response
Fast turn around from claim submission to payment.
Insurer: Spot
By: Buck Steele
Very fast payment on claims
Very fast payment on claims. I’ve submitted two claims since getting pumpkin insurance and can’t believe how fast they pay out. Great customer service too.
Insurer: Pumpkin
By: Lori
Pets Best app is simple to use
Pets Best app is simple to use. Everything is explained and if you provide all the necessary paperwork the refund is in your bank account or mailbox quickly.
Insurer: Pets Best
By: Ana