Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
Other Categories
Easy to get everything started
Easy to get everything started
Insurer: Nationwide
By: customer
Pets Best Works As Claimed & Expected
You can't help but hear complaints or even downright horror stories about various pet insurances not working as advertised or promised; but I have had the best experiences, so far, with Pets Best! I pay the Vet, as is the case with most pet insurance polices, submit my receipt to Pets Best (both the app and web site work flawlessly), and within a matter of days the claim is approved for the covered amount, complete with a detailed explanation, and a few days later my reimbursement amount is automatically deposited into my bank account. Honestly, it can't be much easier!
Thank you so much for helping pay some…
Thank you so much for helping pay some of my vet bill , I really appreciate it and very happy
Insurer: Spot
By: Brenda Medina
Very happy with Spot insurance, yet again.
Took me a long time to get my paperwork together, once I got it sent in it didn’t take long at all and I’m so happy that I got money back because I’m on permanent disability, so I really needed it. My cat monkee seems to be doing better. I’m due to take Luna in for a good check up now and I have a new cat that I inherited, she is only three years old. I am deciding on whether I’m going to get Pet Insurance on her. Thank you very much.
Insurer: Spot
By: Carol Snyder
Wonderful company
Talk to a representative, very pleasant, took care of everything I needed immediately. Filed a claim with a very fast reimbursement. I would recommend this to any pet owner.
Insurer: Spot
By: Sue Malochleb
Quick to respond to the claim I…
Quick to respond to the claim I emailed. A few days later my money was in my bank account.
Insurer: MetLife
By: customer
Very Pleased
We are very pleased with the service/protection Spot Pet Insurance has provided our dog. Filing a claim was easy and fast. We received emails that provided status of our claim. Keeping us informed every step of the claim process. Having this coverage gives us peace of mind and helps us enjoy our pet even more.
Insurer: Spot
By: Roger D.
Fast process of claim
Fast process of claim, and rapid reimbursement.
Insurer: Spot
By: Don M. West
Pleasantly Surprised at the Turnaround of my Claims
I have carried pet insurance on several of my pets, but I never submitted a claim and was dubious about the process. This year my Chihuahua has been having some problems, and luckily, I remembered I had Spot insurance for him. I got my bills together, along with the treatments he had, fax them over to Spot, and in what I consider a very short time period, I received confirmation that I would be receiving reimbursement for a great deal of those expenses. I am very pleased and I’m considering putting my new dog on insurance as well.
Insurer: Spot
By: Marla Feldman-Maresca
fast transaction after turning in all…
fast transaction after turning in all the paperwork
Insurer: Fetch
By: Gma