Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,916 total


Verified November 17, 2025

Easy app to use for uploading claims…

Easy app to use for uploading claims and fast pay definitely recommend MetLife far superior to the crap that Nationwide put out

Insurer: MetLife

By: David Reynolds

Verified November 17, 2025

Easy sign up

Easy sign up

Insurer: MetLife

By: William H

November 17, 2025

Easiest thing I've ever done

Easiest thing I've ever done. I had insurance within 10 minutes. Amazing, I have never had such a great experience. Thank you so much!

Insurer: Sonnet

By: Emily

Verified November 17, 2025

Great service and price

Fast, straight forward. Had pet insurance with MetLife before, payment always were prompt.

Insurer: MetLife

By: Isaak

November 17, 2025

MetLife Pet Insurance was easy and…

MetLife Pet Insurance was easy and intuitive to complete

Insurer: MetLife

By: TOM

Verified November 17, 2025

Great company

Easy to add my 2nd pet

Insurer: Prudent Pet

By: popeteresakoutlook.com

Verified November 17, 2025

Easy to set up

Easy to set up

Insurer: Nationwide

By: Robert Longstreet

Verified November 17, 2025

I could not be happier with the…

I could not be happier with the simplicity of the process and responsiveness to new claims. No hassle and seamless!

Insurer: Figo

By: Kathleen

Verified November 17, 2025

Smooth transaction

Smooth transaction

Insurer: MetLife

By: Consumer Name

Verified November 17, 2025

Too slow in refunding

You are absolutely too slow in giving back the refund!

Insurer: MetLife

By: Jean Rose

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