Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,830 total
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Fast and Easy
So easy to file the claim and paperwork on line. The claim was approved and paid less than a week after my fur baby saw the vet.
Insurer: MetLife
By: Patrick Duffek
customer service was helpful and…
customer service was helpful and timeline for the reimbursement was pretty good overall.
Insurer: Pets Best
By: G. Albert
Quick and easy claims processing
Quick and easy claims processing. Appreciate it direct deposits into my bank account.
Insurer: MetLife
By: Amanda Almquist
Simple and easy
Process is simple, claims have been paid fairly quickly.
Insurer: MetLife
By: Kaje
Claims easy and payment hit my account…
Claims easy and payment hit my account in speedy manner
Insurer: MetLife
By: Jon Goffee
Quick review of claims and payout.
Quick review of claims and payout.
Insurer: MetLife
By: customer
Easy and quick
It’s always quick and easy you get your funds with 3 business days
Insurer: MetLife
By: customer
Payback really fast and no so easy to…
Payback really fast and no so easy to make a claim because my vet does it right after my appointments.
Insurer: MetLife
By: OMAIRA
So far my experience has been helpful &…
So far my experience has been helpful & seamless. The app is easy to navigate. Refunds were issued in a timely manner. Overall, it’s been very good!
Insurer: MetLife
By: customer
Every step of their quote providing…
Every step of their quote providing experience felt like they were trying to trick me into allowing them to use my data nefariously. I had to be careful on multiple occasions not to check a box which sounded like it would give them permission to sell my data, or send me marketing emails or phone calls. To top it off they were 50% higher than the other quotes I had received so a waste of my time and I'm sure they'll find a way to sell my data anyway! Waste of time not recommended
Insurer: Sonnet
By: Cameron