Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Thank you Healthy Paws 🐾
My dog was very sick and her treatment started with being admitted through the ER in the middle of the night. While I did not know what was ahead of us, I was positive that I wanted the vet to do everything they could to save her life. What I also did not know, is that she was far sicker than I was aware. I was surely worried about my dogs well being and the medical costs associated with her treatment. Healthy Paws was right there at the plate to assist empathetically with reimbursement of my dogs medical costs. Admittedly, I was not prepared for this veterinary expense, I honestly have no idea what I would have done without Healthy Paws caring attitude and expedient response. I could not be more thankful for all you’ve done for us. Thank you for checking on my dog. She’s doing much better and continues to improve. Thank you again Healthy Paws!🐾
Insurer: Healthy Paws
By: Leigh
Great insurance!
My new rescue pup hurt her leg playing with another dog fairly soon after getting her. Because MetLife insurance has a much shorter waiting period prior to filing for an injury than most companies, they reimbursed 90% after my deductible was met. Another reason I chose MetLife was that they will cover both knees if there is a problem rather than just the first leg, as many companies do. I’m glad I read all the details of the policies instead of just choosing the least expensive. I’m very happy with the coverage, communication from MetLife, and the speed of reimbursement. Great company to work with!
Lemonade Insurance
Wow filing the claim with lemonade.com was effortless! The money owed to me was completed the same day I filed! 👍🏾
Satisfaction
I am very satisfied and have been for over five years with this pet insurance company, pets plus Us. When my little girl sprite died when Covid started it was hell but they got me through it and it sure helped with the cost of the vet. Thank you pets plus SUs
Really Impressed
I got a puppy at three months and immediately put insurance on her. I paid in full and was given a discount for paying annually instead of monthly. I followed their protocols and had a health check at my veterinarian. At four months she caught her leg in a chain link gate and fractured her tibia growth plate. It was serious and the vet bill was approximately $7,500.00. I submitted a claim and just over two weeks I received payment less deductible and 20% of services rendered. Four weeks after her accident, I had to follow up with the emergency veterinarian and have an X-ray done to ensure it was healing properly. I submitted a claim for this and within two days of the submission they had approved the claim and advised they sent payment. All in all very impressed with this Company. I usually don't write reviews, but because this was such a positive experience I wanted to let prospective pet insurance shoppers know this is a Company worth taking a look at.
Excellent Insurance Coverage
Definitely worth the money!!! I submitted a claim and the next day it was approved ! I have submitted at least 5 claims or more and every one has been approved and handled in a day or so! Excellent customer service! Thank you
Stress-Free
This is the first time we’ve ever used pet insurance and it was a really great experience. On a day when we were worried about our dog and the kids were a handful because of their worries, Trupanion took the stress off so that we didn’t have to concern ourselves with the cost involved or a hassle to get insurance to pay their part. The hospital received approval from Trupanion in minutes and we only paid our co-pay. It was great.
90% of $4500.00 reimbursed to me by my Pet Insurance!
I can't imagine not having Pet Insurance. There was no question that my cat could be treated No worry about affording her bill. Insurance paid the claim within four days. FOR PENNIES A DAY, IT IS PART OF CARING FOR YOUR ANIMAL, AS IS FOOD & SHELTER!
Quick and easy
Filing a claim w Lemonade has proven to be quick and easy. I put the claim through via my phone and w in hours it was reviewed and approved. The payment for services was in my bank account in 2 days. It was truly an easy experience.
Metlife response to claim:
With emergency that occurs out of the blue, the cost can begin to buildup. We are so grateful that we decided to get Metlife Pet Insurance. After sending in the information that was required for claim, we received our 100% reimbursement. If it was not for Metlife, we would be out a couple of thousand dollars. Thank you for such a quick response.