Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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First time user
My first time submitting a claim and it was really smooth and easy. Also received reimbursement surprisingly quick!
Insurer: MetLife
By: Tara Camacho
User friendly experience
Metlife pet insurance has always been easy to work. My claims have always been handled quickly with email update as to the progress.
Insurer: MetLife
By: customer
Quick and Easy
Process was very easy. I had to reach out to support for something and they were able to quickly walk me through it. Had payment sent to me within two business days.
Insurer: Trupanion
By: Josh
Easy billing and quick reimbursement
Easy billing and quick reimbursement! Best decision we have made regarding our pet. We have Banfield Wellness plan for maintenance, and Spot Pet Insurance for sick/accident visits. It works like a gem. Wish we had done this earlier in our lives for our other pets.
Insurer: Spot
By: Lizzie Mohr
A LITTLE CONFUSION ON PAYING FOR…
A LITTLE CONFUSION ON PAYING FOR INSURANCE.
Insurer: MetLife
By: Anthony Zaragosa
Great
The agents are always knowledgeable, professional and friendly. I can get the coverage I need for my fur baby. I was able to get the right insurance very quickly by phone. I like how the payment is very secure in this crazy world. This company was there for our beautiful boxer boy for the short 7 and 1/2 years we were Blessed to love and care for him so now we now have our mini Golden Doodle covered.
Insurer: Nationwide
By: Cornelia
easy to deal with
easy to deal with, very easy claim process. Many option to receive a payment.
Insurer: MetLife
By: customer
You should let people know that they have to pay up from
Should let people know that they have to pay up front
Insurer: Embrace
By: Doug Williams
Easy to upload claims
Easy to upload claims, prompt decision and direct deposit payments.
Insurer: Fetch
By: Kelley