Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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highly recommend!
No complaints from me! Claims are processed faster than my medical claims! Reimbursement comes quickly as well.
Amazing
Let me tell you that getting the quote, payment and claims done is so easy. I have been with other pet insurance in the claim process was just hard and most of the claims would get denied because you would need to provide more paper work. It just got tiring and I didn't see any benefit to having it after all the money I was spending every year. Lemonade has great rates and its worth the money.
Excellent service- highly recommend!
Lemonade was exceptional to deal with in my recent claims for two emergency vet visits for my dog. the claim was super easy to process and i received payments within a couple of hours. highly recommend Lemonade. great experience!
Pet Insurance That takes Care Of You And your Pet
I found out about Nationwide Pet Insurance through an extra benefit that was being offered through our benefits at my place of employment. Needless to say I jumped at the opportunity and added Nationwide Pet Insurance as a part of my benefits because at the time we had two cats in our home at that time. Knowing the importance of taking care of your pets and their health is important to any pet owner. Each year we take our pets in for their check ups and when it is done I have filed a claim through Nationwide and in just a very short time when nationwide has received my claims and processed in just a few days I have received a check to my bank to help with the expense. We recently went through the process with Riley who is five and is a real sweetheart. I am just amazed hour quickly how everything is done and we will continue to do so with each visit we take our cats to our veterinarian whether for a check up or illness. Nationwide is the right insurance that takes care of you and your pet. William Graham Birmingham, Alabama
Ease of claim!!
My youngest cat Hudson unfortunately passed away. We had a few vet expenses including his cremation. In less than a month the insurance claim was approved. The claim process was very easy. I am grateful to have chosen Metlife for my cats.
Insurer: MetLife
By: Susan
Dissatisfied
Embrace says it's a 30 day review period. It's not. Took at least 60 days. They also had wrong diagnosis on the review. Really hard to get through on phone. I paid one year in full. Asked for money back and only received partial return of money. They said I was insured during that time but policy says not insured until review is completed in 30 days. Took 60 days, no claims made, no insurance and only partial return. They are shady.
Insurer: Embrace
By: Denise
Compassionate Care
My elderly Bull Terrier needed a treatment plan focused on managing a chronic disease. Dr Greer listened. Together we developed a plan that allows my animal to be comfortable and enjoy his time remaining. I greatly appreciate Dr Greer and staff providing notes and paid receipt for services quickly. These documents are easily uploaded at Met Life My Pet's website. Met Life usually reimburses me from seven to ten business days. I will continue to be a customer, and should I adopt another dog, Met Life will again be my choice of pet insurance provider and Dr Greer my animal's doctor.
Financial comfort at an extremely hard and painful time
My best friend Chewie was only a little over two years old, when he suddenly became very ill. After 4 vet visits and numerous tests, a pet neurologist diagnosed him with Pug Dog Encephalitis. The disease advanced so quickly and he was in so much pain, I had to let him go even though it was one of the most painful things I have ever experienced. The numerous visits to the vet and emergency vet were very expensive. Although the finance part did not matter at the time because I had to do everything I could to try to save him, I had to borrow from family members and used what little savings I had and we still lost him. Thanks to Metlife Pet Insurance, most of Chewie's care was fully reimbursed, even his cremation. The claim was settled in 10 days so now I can repay my family members. I am keeping his ashes in my special little pug urn made specially for him. I have a new pug puppy, Russell, and his now a part of the MetLife family. Pet Insurance is worth every penny and Metlife is the best. I recommend them 100%.
Reliable Insurance for my Dog
I’ve had Healthypaws Pet Insurance for 3 years now and I’ve been very satisfied with their service. They have been extremely reliable. Filing a claim is easy and they are quick with reimbursements. pleased to be a client.
Insurer: Healthy Paws
By: Daniella