Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,830 total
Other Categories
Filing my first claim was quick & simple
Filing my first claim was a simple, straightforward experience. I think it took me less than 5 minutes to complete the entire process, and I received my reimbursement within a week. Highly recommend Spot for the unexpected costs your fur baby may incur!
Insurer: Spot
By: CMS
Easy Claim Process
Easy app to navigate. Claims resolved quickly. Only thing that I didn't care for is how deductible was applied. Normally applied to bill first then you pay your 20% of remainder. We had to pay 20%, then deductible applied. This raised our cost of treatment by 100$.
Insurer: Fetch
By: Brian
easy online quote and registration.
easy online quote and registration.
Insurer: MetLife
By: Carlos
Easy to file a claim
Easy to file a claim, time allowed to complete the claim is fairly short.
Insurer: Spot
By: Kim Cisco
Quick responses to claims
Quick responses to claims, and easy online claim forms, and an affordable monthly premium.
Insurer: Pumpkin
By: Consumer
Easy and quick
Easy to file and got my my payment quickly.
Insurer: MetLife
By: Cat parent
on line app is very easy to navigate
on line app is very easy to navigate. Useful tips of information. Claim processing and reimbursements are very easy and fast.
Insurer: MetLife
By: Mary
Easy and timely refunds
Easy and timely refunds, customer support wait times are reasonable and they actually have info.
Insurer: MetLife
By: Anu