Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,916 total
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It is very easy to file a claim and get…
It is very easy to file a claim and get reimbursed. When additional information is needed, I’m notified and I can just use the app to submit the information. If you own a pet, MetLife is the insurance you must have!
Insurer: MetLife
By: customer
Unfair evaluation of driving
Getting quotes and buying: There has been some glitches and had to go back and forth a bit but it’ OK overall. Price: probably unbeatable, yet expectations are not so great after starting using the application because of the way Shift option works. - depleting the battery and can’t switch to low battery mode. - « my choice of route » is not safest and is slashing my score a lot!! - the phone dropped and it lowered the score as it considered me using the phone while driving. So the price is definitely preset to increase whether you drive perfectly it or not.. so make your best estimate without the Shift option because it’s not practical at all.
Insurer: Sonnet
By: Levent Ben
Spot pet insurance rocks
After satisfying my deductible, the balance of my bill was deposited in my checking account. Best of all the website is easy to navigate through and real people answer the phone if you have any questions
Insurer: Spot
By: William Brose
Simple/Easy Service
So easy to use and quick reimbursement
Insurer: Pets Best
By: customer
Peace of Mind for Pet Parents with MetLife Pet Insurance has been a…
MetLife Pet Insurance has been a fantastic choice! It’s truly cost-effective without sacrificing coverage, and their team responds quickly whenever I have a question. The payment process is simple and stress-free, and I love that they offer great plan options to fit different needs. One of the biggest perks is the employer payroll deduction—it makes managing payments effortless. Plus, their app is super easy to use, which makes filing claims and checking benefits a breeze. Overall, MetLife makes protecting my pets affordable, convenient, and worry-free. Highly recommend!
Insurer: MetLife
By: Elsa’s Mom
The sign up process was very easy and…
The sign up process was very easy and explained for what it does.
Insurer: Nationwide
By: Sadness because of you CHINA
I am brand new to Fetch
I am brand new to Fetch. But found the reimbursement easy. Direct deposit received in about a week.
Insurer: Fetch
By: Hilary
Pets Best Claim review.
"I had to take my little dude to the emergency room after I noticed some green discharge from his eye. I wasn't too worried knowing I had insurance on both of my dogs. After unsuccessfully trying to upload my claim via the app or website, I called and was directed to send an email for my claim. After about 8-10 days I received an email stating that my claim was going to be paid with no further documentation needed. Pretty easy process.
Best choice I’ve made in 20 years!!
"After 20 years of paying until it hurt, I decided to try pet insurance for my brand new poodle pup after my sister recommended you. The insurance pays for itself. I had my first round of vaccinations, wellness check and heartworm/flea/tick preventatives and was more than pleasantly surprised at how quickly I was reimbursed. All easily uploaded via my phone. Super fast turnaround and attention to my claim. So happy I went with Pet's Best!"