Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,916 total
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Website easy to use
Website easy to use
Insurer: MetLife
By: Patrick Kenney
ease of submitting by fax
ease of submitting by fax. I find it difficult to send SOAP and invoice as these come separately from VET, so FAX is easier.
Insurer: MetLife
By: Pammie
My pet's claim was easy to submit and I…
My pet's claim was easy to submit and I received a timely response and payment. I would recommend this insurance company to my friends.
Insurer: Fetch
By: Leona Melton
It was easy to book the plan for both…
It was easy to book the plan for both pets
Insurer: MetLife
By: Jessica T
I love the quick decisions and…
I love the quick decisions and reimbursement back to the customer
Insurer: MetLife
By: Chrissy
This is a great pet insurance company! Absolutely the best!
MetLife pet insurance is top of the line. Submitting claims is easy. You can use the app, or website, and you can even mail in claims. I choose to use the app, it is very easy. You just take pictures of your invoices, and any other documents related to your pet's visit.
Insurer: MetLife
By: William C Graham
You always answer the phone in a timely…
You always answer the phone in a timely manner and pay you claims within a week. You are the best.
Insurer: Fetch
By: steven
Very easy to submit claims and payment…
Very easy to submit claims and payment is very timely!
Insurer: MetLife
By: customer