Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,830 total
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If was a very easy process to upload…
If was a very easy process to upload documents and I got paid the next day.
Insurer: MetLife
By: Jamie Clifton
Claims are easy to file and payment is…
Claims are easy to file and payment is in my bank account within days. Thank you!
Insurer: MetLife
By: customer
Easy
I was able to submit my paperwork with ease and received confirmation quickly. Very happy with the process
Insurer: MetLife
By: customer
Super easy to submit my claim
Super easy to submit my claim, it was processed within a few days and I got my refund immediately. So glad I switched to MetLife, thank you!
Insurer: MetLife
By: customer
Our insurance policy saved us $7100…
Our insurance policy saved us $7100 plus on a recent emergency surgery Payment was prompt and submitting the claim was easy
Insurer: MetLife
By: Karen
The refund was made on time
The refund was made on time . Thanks
Insurer: MetLife
By: Juan Decker
Quick response and payment
Quick response and payment
Insurer: MetLife
By: Carmen Ryan
We had to take out dog to the emergency…
We had to take out dog to the emergency hospital for an illness and the pre approval and instant payment features were wonderful. Really takes the stress off of us know that we weren’t staring down a large vet bill so we could make better decisions for our dog.
Insurer: Trupanion
By: Margo
Timely Response
Timely Response! Insuance was processed immediately.
Insurer: Trupanion
By: Jenna
I would like the option to have my bill…
I would like the option to have my bill come out of my paycheck. Instead it took it from my account and I wasn’t aware it was going to take the money out immediately. It was kind of frustrating. I’m still unsure how it will work for the future. Is it automated or will I be sent a bill… that information could be very helpful for your future clients.
Insurer: Nationwide
By: Nichole