Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,916 total


November 26, 2025

Seamless Experience!

This is my first time ever having pet insurance so I wasn't sure what to expect here, but my experience was nothing short of the best! I submitted a wellness claim for my pet on 11/14 and it was processed within 2 business days on 11/18. Compensation was given on 11/24, 4 business days after the claim was completed. PetsBest was diligent when informing me about the process from start to finish. I couldn't be more pleased. Thank you for the seamless experience!

Insurer: Pets Best

By: TAMARA

Useful
Verified November 26, 2025

So fast and userfrendly!

So fast and userfrendly!

Insurer: Nationwide

By: Carolyn

Verified November 26, 2025

Fast response and reimbursement

Fast response and reimbursement

Insurer: Healthy Paws

By: Gabriela

Verified November 26, 2025

just signed up

just signed up

Insurer: Prudent Pet

By: Frances Grosshandler

Verified November 26, 2025

It's expensive but it's worth it

Website is easy to navigate they are quick on paying your claims no hassle You get what you paid for especially if you have a small dog

Insurer: Figo

By: Paul B

Verified November 26, 2025

Easy to enroll

I was able to enroll in just a few minutes.

Insurer: Nationwide

By: customer

Verified November 26, 2025

Luka

I’ve had Healthy Paws for about 7 years. I have never had any issues regarding reimbursement for services for Luka. Always prompt payment and would highly recommend Healthy Paws!!!

Insurer: Healthy Paws

By: Cecilia Fagan

November 25, 2025

It was fast and easy.

It was fast and easy.

Insurer: Sonnet

By: Khanh Ha

Verified November 25, 2025

I should have been able to add my…

I should have been able to add my existing cat to the family plan in a simple step.

Insurer: MetLife

By: Amber Lowenthal

Verified November 25, 2025

Easy to use app

Easy to use app, clear process and no issues!

Insurer: MetLife

By: Marcela Jimenez

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