Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,916 total
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No contact
Well, I applied for pet insurance and paid the fee. Once it all got sent and done it said that it was being reviewed with the underwriters and I would be notified if approved and once my policy takes affect. Aside from this email asking me made to review them, I haven’t received any other information of whether I have policy or not despite the fact that I’ve already paid.
Insurer: Nationwide
By: custom
Always fast in getting money back…
Always fast in getting money back deposited into my account it took less than a week
Insurer: MetLife
By: customer
Ease of use and you keep me informed of…
Ease of use and you keep me informed of claim status.
Insurer: MetLife
By: Lynne
It was easy to register Betty
It was easy to register Betty. I am a past client of yours I had Jimmy And Mesha insured with you for years. And was pleased with your service.
Insurer: Nationwide
By: Ary Andrea
Easy and fast reimbursement.
Easy and fast reimbursement.
Insurer: Embrace
By: Darcie D
Other Pet Ins. Companies
I looked at Lemonade and many other pet insurance companies but found many were misleading and didn’t cover many issues at all. Met Life Pet is able to be deducted from my payroll so I never miss a payment. That is peace of mind for me.
Insurer: MetLife
By: Tom Gaddis
Wouldn’t let me complete it online and…
Wouldn’t let me complete it online and it’s thanksgiving so office is clised
Insurer: Nationwide
By: Margaret Upchurch
Insurance claim
This insurance company was very easy to deal with. The APP is user friendly. Easy submission for pre-approval and submitting the claim was just as easy. The turn around time from claim to payment was impressive.
Insurer: Pets Plus Us
By: Tasha
Simple and Clear
Easy, online enrollment. Clear explanation of benefits.
Insurer: MetLife
By: Stephanie Rando