Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,830 total
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super simple and intuitive process
super simple and intuitive process
Insurer: MetLife
By: Sierra Hines
So happy to have selected MetLife Pet…
So happy to have selected MetLife Pet Insurance. Easy to submit my claim online and they respond immediately after receiving it. They are quick to review my claim and inform me the amount that is being deposited in my bank account.
Insurer: MetLife
By: Evergreen
Won’t be able to buy policy right away
I was expecting to be able to buy the policy right away, but instead I found myself waiting for the “underwriter” to approve 🙄
Insurer: Nationwide
By: Matt Johnson
Best pet insurance
Hassle free and very straight forward. got my reimbursement in a few days.
Insurer: MetLife
By: ORLY
Easy enrollment
Easy enrollment! Great Benefits
Insurer: MetLife
By: Joewand Drumgoole
Very expensive and does no honor claims
One of my dogs premium was nearly doubled in the first month I had coverage. The only claim I ever filed was denied on a technicality despite paying for the best plan available. I cancelled all three dogs immediately. I highly suggest you never use them.
Insurer: Trupanion
By: Susan Pietro