Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,830 total


Verified February 17, 2026

It was hard to enroll.

It was hard to enroll.

Insurer: MetLife

By: Carol

Verified February 17, 2026

super simple and intuitive process

super simple and intuitive process

Insurer: MetLife

By: Sierra Hines

Verified February 17, 2026

So happy to have selected MetLife Pet…

So happy to have selected MetLife Pet Insurance. Easy to submit my claim online and they respond immediately after receiving it. They are quick to review my claim and inform me the amount that is being deposited in my bank account.

Insurer: MetLife

By: Evergreen

Verified February 17, 2026

Won’t be able to buy policy right away

I was expecting to be able to buy the policy right away, but instead I found myself waiting for the “underwriter” to approve 🙄

Insurer: Nationwide

By: Matt Johnson

Verified February 17, 2026

Best pet insurance

Hassle free and very straight forward. got my reimbursement in a few days.

Insurer: MetLife

By: ORLY

Verified February 16, 2026

Fairly easy

Fairly easy

Insurer: MetLife

By: Patty Barnes

Verified February 16, 2026

Easy enrollment

Easy enrollment! Great Benefits

Insurer: MetLife

By: Joewand Drumgoole

Verified February 16, 2026

Easy and quick

Easy and quick

Insurer: MetLife

By: Fernando Gomez

Verified February 16, 2026

Easy and fast!

Easy and fast!

Insurer: MetLife

By: Amy Miller

February 16, 2026

Very expensive and does no honor claims

One of my dogs premium was nearly doubled in the first month I had coverage. The only claim I ever filed was denied on a technicality despite paying for the best plan available. I cancelled all three dogs immediately. I highly suggest you never use them.

Insurer: Trupanion

By: Susan Pietro

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