Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,916 total
Other Categories
How easy it was to file and hire…
How easy it was to file and hire quickly a deposit was made into my account. Thank you
Insurer: MetLife
By: Andee
My experience was no problems of what…
My experience was no problems of what to do next. Question though is receiving invoice. I want it taken directly out of checking. Do you know when I will receive an invoice? Thank you, Carole Mcdonald, 538 N Monroe St, Butler Pa 16001. Thank you.
Insurer: Nationwide
By: customer
claims are prosessed quickly and…
claims are prosessed quickly and payment made quickly
Insurer: MetLife
By: Roz Akin
Easy to apply and pay roll deduction
Easy to apply and pay roll deduction
Insurer: MetLife
By: Bambie Jordan
Easy uploading of invoice for…
Easy uploading of invoice for reimbursement. Quick response via text/email
Insurer: MetLife
By: customer
Easy and fast.
Processing is easy and fast as long as you submit what is required.
Insurer: MetLife
By: Mary Jo
Trupanion literally doubled our monthly…
Trupanion literally doubled our monthly payment. That was deeply disturbing. Also, you did not pay for the recent sick visit fully. We were responsible for the examination fee, and were under the impression that any part of a sick visit would be covered. Otherwise, Trupanion has done a good job with phone customer service, and online ease of use. I always find the customer service representatives to be polite, friendly, and pleasant.
Insurer: Trupanion
By: Greg
Super easy submitting claim.
Super easy submitting claim.
Insurer: Embrace
By: Scott Williams
Prompt review and dispersement of…
Prompt review and dispersement of payments
Insurer: MetLife
By: Louis
Great peace of mind!
Pet insurance was definitely a gotta have for the dog I adopted last year. In the past, emergency vet bills were absolutely budget busters. I compared a few different products, and Pets Best came out a winner. Competitive rates for the level of coverage that I was looking for. Best of all, Pets Best pays my claim directly to my Care Credit account, which is what I use for vet's bills. (You can choose where the reimbursement is applied.) Interesting, once I'm reimbursed for regular care (office visits, tests and meds), the insurance works out to be about $15 a month for emergencies, a very small price to pay for peace of mind. Very fast claim processing. My first was reimbursed within the week of our office visit. My most recent claim was paid the next day! Regular emails kept me informed of the progress, so there was no guessing where we were in the claim process. Reasonable cost, secure transactions, payment schedules that work for me, super easy claims process. Thanks, Pets Best! Highly recommend.