Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,842 total
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Reasonable price
Just enrolled, in a quick, friendly and clear content website with a reasonable price.
Insurer: Furkin
By: Link
A happy Trupanion client.
I'm very pleased with the coverage offered by Trupanion and with their prompt and efficient reimbursemen t of costs incurred.
Insurer: Trupanion Canada
By: Kristina
Suzanne's comments
Only slight confusion experienced when the coverages are not known at the time of payment on the day of the service. Also, when an item was returned, it was difficult to follow the claim outcome report.
Insurer: Trupanion Canada
By: Suzanne
Awesome Pet Insurance
Claims are paid quickly and according to plan coverage. Submission is easy and convenient:)
Insurer: Trupanion
By: Allan
The best pet insurance
I moved and had to change vets. My old vet worked directly with Trupanion so I only had to pay the deductible. I submitted a claim and had the money in my bank account the next day. I love the âno fuss-no mussâ ease of your services.
Insurer: Trupanion
By: Pamela
Iâm still waiting on claims approval for claims of which one is over a month past due.
Iâm still waiting on claims approval for claims of which one is over a month past due. When I speak to the customer support line they literally do nothing and say they have no ability to effect any change on the account. Additionally, the customer support staff do not apologize and sound like entitled 16 year old girls, it is all very unprofessional and poor business practice. Iâm still waiting for my claims reimbursementâ¦
Insurer: Trupanion
By: Elizabeth
Easy to get started
It was so easy to sign up
Insurer: Trupanion
By: Jeannine
Extremely happy with Trupanion??
So easy to send invoice and get reimbursed.
Insurer: Trupanion
By: Donna
Competitive rates
Very easy to sign up with simple explanations as to what I purchased. Competitive rates.
Insurer: Furkin
By: Natasha
Great service
Fast refund
Insurer: Trupanion Canada
By: Bernice