Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


Verified May 19, 2023

Claim sent in by vet.

Claim sent in by vet. Received cheque within a couple of days of office visit. Very easy.

Insurer: Trupanion Canada

By: Luci

Useful
Verified May 19, 2023

Thank you!

I very much appreciate the speed of reimbursement and the professionalism.

Insurer: Trupanion Canada

By: Maria

Useful
Verified May 19, 2023

Highly recommend Trupanion.

Prompt payment response.

Insurer: Trupanion

By: Kathy

Useful
Verified May 18, 2023

Wonderful pet insurance to have!

I recently had to make a claim for the first time since I got my pup 6 years ago and so far Ive had a wonderful experience. They are fast and the claims have been approved very easily which makes it a lot better to deal with. I would definitely recommend Trupanion to anyone that has a pet, wonderful to have when the times comes and you need them. So worth it!

Insurer: Trupanion Canada

By: Linda

Useful
Verified May 17, 2023

Submission

Ease of submission, quick payment, friendly service

Insurer: Trupanion Canada

By: Linda

Useful
Verified May 16, 2023

Easy to get starte

Pretty straight forward- easy to get started!

Insurer: Trupanion Canada

By: Nicole

Useful
Verified May 16, 2023

Quick to reply and pay - takes weeks for my personal insurance with work to pay!

Quick to reply and pay - takes weeks for my personal insurance with work to pay!!!!

Insurer: Trupanion Canada

By: Mona

Useful
Verified May 16, 2023

Great job

Because it was easy and fast but I didn’t get any sort of confirmation email or welcome to Trupanion on the following page to tell me I was a member.

Insurer: Trupanion

By: Kimberly

Useful
Verified May 16, 2023

Quick and easy

Extremely easy to enroll and create profile

Insurer: Trupanion

By: Amber

Useful
May 15, 2023

Awful

I've paying fetch for two years nothing happened until I made a 500 ish small claim then my monthly payment went up immediately. Better part is that they don't even notify me with any email. Which means they will charge you whatever they want. Then I want to cancel got listening their music for at least half hour in the morning working time.

Insurer: Fetch

By: TINK

Useful

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