Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,842 total
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Very easy to submit claims
Very easy to submit claims
Insurer: Trupanion
By: Mary
Long-time Dog Owner
Easy and simple to use.
Insurer: Trupanion
By: Christopher
My first claim is staking weeks and its still not resolved.
My first claim is staking weeks and its still not resolved. If feels like Even though i pay my bill on time mevery month, Trupanion takes too long to pay my claim and this causes me not to trust Trupanion.
Insurer: Trupanion
By: Jennifer
Great service
Prompt response and payment
Insurer: Trupanion
By: Cindy
Easy, quick and painless !!
The vet sent the paid invoice to Trupanion. Truoanion processed the claim within 24hrs. The claim was paid and deposited into my bank within 48 hrs.
Insurer: Trupanion
By: Steve
Trupanion has bugs in their software which wonât allow them to see my account separately from my daughters account.
Trupanion has bugs in their software which wonât allow them to see my account separately from my daughters account. The two are linked but the old account shoukcc so be deleted as the vets are not able to upload claims to the new account. They are also trying to make me pay the deductible twice for the same condition of my pet.
Insurer: Trupanion
By: Nancy
Definitely recomment Furkin Pet Insurance
The process to get the insurance plan was so easy to understand and the directions were very clear. I will definitely recommend Furkin Pet Insurance to anyone with a pet.
Insurer: Furkin
By: Vivienne