Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Best pet insurance
Hassle free and very straight forward. got my reimbursement in a few days.
Insurer: MetLife
By: ORLY
Easy enrollment
Easy enrollment! Great Benefits
Insurer: MetLife
By: Joewand Drumgoole
Very expensive and does no honor claims
One of my dogs premium was nearly doubled in the first month I had coverage. The only claim I ever filed was denied on a technicality despite paying for the best plan available. I cancelled all three dogs immediately. I highly suggest you never use them.
Insurer: Trupanion
By: Susan Pietro
Lisa is amazing!
We forgot to remove our puppy off of Trupanion coverage (about a year ago) and needed to change payment from a credit card to bank account. Lisa helped me out over the phone on how to change payment type. I asked her to not worry about reimbursing us and she gave us back pay for 60 days. Very considerate! Thank you for your professionalism and great service!
Insurer: Trupanion
By: Adolfo Flores
Very easy to use and upload documents.
Very easy to use and upload documents.
Insurer: Fetch
By: DeAnna
Once we were able to get all the…
Once we were able to get all the information it went fairly smoothly
Insurer: Fetch
By: Robert