Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,842 total
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Good...but...
Everything was good with our claim but the time between when the claim was approved and when we finally received the refund was in too long..
Insurer: Trupanion
By: Phil
Love Trupanion
Great processing of invoices and fair and reasonable determinations. Payment was immediate once decision was made.
Insurer: Trupanion
By: Joan
Claims are easy to submit.
Very easy to submit my claims using the app.
Insurer: Trupanion
By: Rebekah
Debbie, cat mom.
Easy to submit forms, and bills paid quickly.
Insurer: Trupanion
By: Debbie
Easy as can be via the app.
For my first time submitting a claim via the app- easy as can be. Submission entry took only a few minutes, uploaded documents right to the app and submitted. It being my first time, of course I missed a critical document, but the app updated me quickly, I submitted it and boom- accepted and approved.
Mrs
I could not have afforded to pay for pet care bills without my PetsPlusUs insurance plan.
Easy sign up
Havenât tried to use the insurance and had no payments yet but signing up was easy
Insurer: Furkin
By: Matthew
Easy enrollment
Quick and easy!
Insurer: Trupanion
By: Cherie
Reasonable price
Just enrolled, in a quick, friendly and clear content website with a reasonable price.
Insurer: Furkin
By: Link
A happy Trupanion client.
I'm very pleased with the coverage offered by Trupanion and with their prompt and efficient reimbursemen t of costs incurred.
Insurer: Trupanion Canada
By: Kristina