Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,916 total
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Fast Processing
Very easy to process claim and upload supporting documentation. The claim was processed and the insurance payment was issued within 24 hours.
Insurer: Pumpkin
By: Donna
My bills for my cat were paid within…
My bills for my cat were paid within days Thank you
Insurer: Trupanion
By: Wendye
Pumpkin was awesome
Pumpkin was awesome, Had to take my pup in for an emergency and she stayed overnight. Paid with a credit card. Sent in the bill with her medical record and Pumpkin reimbursed me the next day. I was shocked it was taken care of so fast.
Insurer: Pumpkin
By: Ann
The Best!!!
Pets Best has been an awesome decision to have for my little cavalier! They are the best insurance in my book and I have used others! Always nice and helpful if I have to call! Claims always handled quickly!"
Easy to get a quote & customize…
Easy to get a quote & customize the plan, if preferred. Good communication. Fewer number of days for plan to go into effect compared to other companies. Haven’t used it yet. Today is my first day to have coverage.
Insurer: Pumpkin
By: Kathy Sheridan
Easy to use
Easy to use, payment sent quickly!
Insurer: MetLife
By: customer
Best Pet Insurance
The transition from my old pet insurance to my new insurance has been fabulous. I was talking to a real person who answered all my questions. They helped me set up my portal. I'm getting reimbursed for my pet's bills in a timely fashion.
Insurer: MetLife
By: Mark Roberts
Great Insurance
Great Insurance and it's direct pay/ pre- approval ability is superb.
Insurer: Trupanion
By: N/A
Trupanion has offered me peace of mind…
Trupanion has offered me peace of mind that whatever may or may not (hopefully) come in the future, I will be able to ensure the health and rehabilitation of my girl pup Kaia. Upon her first birthday, a tooth fracture was discovered that needed a crown. I've never had this happen to a pup! Thanks to my coverage with Trupanion, I was able to ensure the best care through an excellent local dentist and I was able to select a crown instead of tooth extraction. Coverage with Trupanion saved her tooth/teeth, and allowed me to be able to get her healthcare needs taken care of knowing that she received the best care possible. Direct payments through Trupanion to her dentist and vet are a game changer. In addition, submitting claims for any out of pocket costs is easy and Trupanion responds with the outcome promptly. I highly recommend insurance through Trupanion. You will be doing you and your furry friend a solid. Peace of mind is priceless.
Insurer: Trupanion
By: Jessica