Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Pumpkin insurance is very easy to use…
Pumpkin insurance is very easy to use and they are always available to answer questions and give timely estimates. They pay quickly and give great explanations about coverage.
Insurer: Pumpkin
By: Susan Nagel
This reimbursement felt good
Finally was able to get a reimbursement, that actually offset the burden of the vet bill and made this insurance feel completely worthwhile.
Insurer: Spot
By: Lauren
Website was easy to navigate and…
Website was easy to navigate and compare options. Process was straight forward and easy to complete.
Insurer: MetLife
By: Brian Woodbury
Easy to enroll new pet but difficult to…
Easy to enroll new pet but difficult to decrease the plan I have with my original pet
Insurer: MetLife
By: Celia Naranjo
no issues
no issues. straight forward signing up my pets
Insurer: MetLife
By: amir manoutchehri
Such a reputable company!
I have had dogs & cats all my life and never had insurance before. I felt very comfortable going thru Costco to get Figo cause of their reputation. Figo has treated me and my pets amazing prompt and any questions immediately respond and payment in my account fast. Thank you!
Insurer: Figo
By: Long Island
I'm generally annoyed that Nationwide…
I'm generally annoyed that Nationwide allowed my pet insurance to lapse twice. They do not notify you effectively that your coverage is about to be up. I now have to go through the process of re-enrolling, which means they are starting the qualification process all over again. It's just kind of silly. I've been thinking of just cancelling entirely.
Insurer: Nationwide
By: Alison Dixon
Thanks for the quick registration!
Thanks for the quick registration!
Insurer: MetLife
By: Benjamin Bodnar
I always get reimbursed after taking my…
I always get reimbursed after taking my girls to the vet. Whenever I have any questions, they are there for me. Thank you for all you do!
Insurer: MetLife
By: Mary