Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,741 total


September 29, 2025

I love Embrace

I love Embrace, they are quick to respond and reimburse payments. I have a happy healthy dog and Embrace is a big part of it.

Insurer: Embrace

By: Veronica

September 29, 2025

Easy claim submission and equitable…

Easy claim submission and equitable reimbursement

Insurer: Pets Best

By: Paula Nelson

Verified September 29, 2025

All done in short time and easier to…

All done in short time and easier to use over internet.

Insurer: Fetch

By: Barbara

September 29, 2025

It’s so easy to keep up with your…

It’s so easy to keep up with your insurance claims and invoices through their app. There’s no reason not to do it. If only Human insurance was so easy.

Insurer: Embrace

By: Tanya Gillette

September 29, 2025

Pets Best…Best Pet Insurance company

Have insured our dogs with Pets Best for over five years. The entire experience has been exactly as hoped. Starting with choices on policy preferences and pricing. Onto claims submission and payment. In every case Pets Best is five stars. We are so glad to have made the decision to insure with Pets Best.

Insurer: Pets Best

By: Edward Majewski

Verified September 29, 2025

Starting

Quick and easy to sign up for the insurance.

Insurer: Pumpkin

By: Thomas W Jenkins

Verified September 29, 2025

It takes so long to get payment.

It takes so long to get payment.

Insurer: MetLife

By: Barbara Lobdell

Verified September 28, 2025

I sent statements in for reimbursement…

I sent statements in for reimbursement and it was easy after talking to support. I am hoping it will always be this way. Thank you

Insurer: Spot

By: Elaine Matlack

Verified September 28, 2025

Submitting claims is easy

Submitting claims is easy, and review and payment happens relatively quickly. Also really like that there is an annual deductible option and not just a per-incident option.

Insurer: MetLife

By: Lauren

September 28, 2025

Excellent

A very stressful time waiting for biopsy results was made tolerable by the quick & easy claim submission & subsequent reimbursement… Thank you!!

Insurer: Pets Plus Us

Veterinarian: Riverside Animal Hospital, Kamloops,BC, Canada

By: Debbie

Useful

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