Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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Very quick & easy process.
Very quick & easy process.
Insurer: Prudent Pet
By: Kimberly
A little difficult setting up auto…
A little difficult setting up auto deposit. I understand the security but the password was way over the top.
Insurer: Embrace
By: Rick Umbach
Embrace has been excellent for my five…
Embrace has been excellent for my five year old dog. They make it super easy to submit claims and the payments are quick and easy. Definitely a life saver!
Insurer: Embrace
By: Aimee
Claims seem easy
Seemed pretty easy once you get used to it.
Insurer: Embrace
By: Paul Holmes
It's easy to file a claim and in our…
It's easy to file a claim and in our experience, claims are processed quickly.
Insurer: Embrace
By: Jonathan Dunn
Claim was processed and paid into my…
Claim was processed and paid into my account within 2 days!
Insurer: Pumpkin
By: Lynda
User Friendly
I started using petsbest when my dog was a puppy, months later he suffered his first seizure. Pets Best has made it easy for me to afford his countless vet appointments, his medications, and the surgery he has had. With pets best by my side, I don't think twice about getting him the help he needs. I love pets best user friendly methods so much, that when I adopted a cat, I also created an 'account' for him. I have spoken to pets best costumer service and was given all the details and help I required.
Insurer: Pets Best
By: Diana
We have had Spot for over three years…
We have had Spot for over three years in our four pets. Never had to submit a claim over our deductible until my wife shut the door on the cats tail and cut off a piece of her tail. Had to take her to the vet hospital where they amputated part of the tail. I submitted the claim to Spot as it was over $1000. Spot honored the claim quickly and sent the check for the 70 percent less the deductible. It was easy to submit the claim. We are very pleased with Spot Insurance. A+.
Insurer: Spot
By: Thomas Polsfoot
For the first time
For the first time, in umpteen years of my being with Pet First, they missed sending a reimbursement. Had to call and ask if I had cashed it and didn’t remember. Agent was very helpful and the next day I received a note that payment was on the way. Only issue I have had and everyone was very helpful.
Insurer: MetLife
By: Sally C.
Great experience
Great experience. Payment quick and easy. Very pleased with this company
Insurer: Pumpkin
By: Michele Lacina