Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,916 total
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Clear policies, affordable, & reliable
Nationwide makes it easy to submit a claim and they’re fair on their reimbursements! I was using a different pet insurance and I got so frustrated with all the different rules and sneaky ways of them getting around paying for things. This policy had the same coverage & price without the nonsense. Happy I made the switch!
Insurer: Nationwide
By: Danielle
Easy interaction
Easy to submit my pup's claim and received reimbursement promptly. Pleased with my interaction.
Insurer: MetLife
By: Customer JD
Very quick on reimbursement
Very quick on reimbursement
Insurer: Fetch
By: Robert Slone
Having 2 dogs
Having 2 dogs, pet insurance is a Must and MetLife has been terrific!! Submitting claims is a breeze and the reimbursement check is automatically deposited in my checking account anywhere from 3-14 days, depending on the type of claim. I highly recommend
Insurer: MetLife
By: Caren Maietta
The claims are very easy to file
The claims are very easy to file, the reimbursement just gets deposited in your account pretty quickly. I no longer fear the huge vet bill that follows after my dog gets sick, it's one less stress about being a pet owner.
Insurer: MetLife
By: customer
Easy to submit
Easy to up load time to reimburse is slow. Not clear direction on what you need to pay out.
Insurer: MetLife
By: Anthony Papa
Thankful to have found this insurance
I have had to use my insurance a few times this year and when I filed the claims, I was reimbursed within just a couple days and when I had to end up going to the emergency vet hospital, they were able to get paid directly from Trupanion and filed the claim and I just had to pay my portion, so easy and thankful to have this insurance for my 3 hairless babies
Insurer: Trupanion
By: Mary
The process is easy
The process is easy, the payment takes a little long but, that’s my only complaint.
Insurer: MetLife
By: Michelle
I have had many dogs
I have had many dogs, most had medical problems!! And I did not have insurance!! And it cost me a fortune!! Haha this time we decided this was a better way!! It was easy and I was paid quickly!! Amazing !! Thank you MetLife Pet Insurance!!
Insurer: MetLife
By: Mark Schrader
Everything was easy the application
Everything was easy the application
Insurer: MetLife
By: Teresa Treadway