Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Reliable and easy
Super easy to file a claim—it takes under a minute. And so far (4.5 years) they have always reimbursed me for everything I expected them to!
Insurer: Pets Best
By: Caitlin M.
I’ve had nothing but a good experience…
I’ve had nothing but a good experience with Pets Best. My dog recently went into Bloat and needed immediate hospitalization and surgery. The estimate was $9-14k and I was able to make the decision instantly knowing they had my (and his) back. The claim paid out as expected and my boy is home with us. I absolutely recommend to everyone.
Insurer: Pets Best
By: Craig Blum
Ease of filing a claim is excellent
Ease of filing a claim is excellent. Direct Deposit into my checking account is an added bonus.
Insurer: Embrace
By: Candyce P Long
Filing a claim is a snap
Filing a claim is a snap, whether being done by the patients "mom" or by the vet. The claim was processed quickly, and I felt especially good back in the day when I had a sick kitty and we had an ice storm that kept our vet from opening that week. The substitute vet was great, in fact the vet filed the insurance claim for me and payment was made within one week of our visit. Splendid service, well worth the premium.
Insurer: Pets Best
By: Joan Hamm
Peace of Mind for My Pup – I Love Figo!
I have a dog and absolutely love Figo Pet Insurance! From the start, the experience has been smooth, transparent, and stress-free. The sign-up process was easy, and I really appreciated the customizable plans that allowed me to choose the coverage that fit my needs and budget. Filing claims is incredibly simple through the app—just snap a photo of the vet bill and upload it. Reimbursements have been quick, and communication has always been clear and professional. It gives me peace of mind knowing I can focus on my dog’s health without worrying about unexpected costs. Figo has truly exceeded my expectations, and I’ve recommended it to several fellow pet parents already. If you're on the fence about pet insurance, I highly recommend giving Figo a try!
Insurer: Figo
By: Kim
Healthy Paws pet insurance has been well worth it.
Healthy Paws pet insurance has been a life saver for our pet. Our dog has undergone several outpatient tests and 2 major surgeries. He now requires prescription maintenance. The process to submit claims is easy and payment is timely. The peace of mind pet insurance coverage provides has been well worth it when unexpected illnesses and surgeries arise.
Insurer: Healthy Paws
By: S. Hartman
Easy to use
This insurance company is easy to submit claims and the reimbursement was on my account within 3 days. So far I am very satisfied with embrace
Insurer: Embrace
By: Bobbie Ross
Pets Best
Pets Best! YES! The best! Reimbursement came quickly with no hassle… True to the word about reimbursement as well… Highly recommend this company for your pet insurance…❤️❤️
Insurer: Pets Best
By: Patty Hahn
Was super easy to sign up and pay
Was super easy to sign up and pay. Thank you!
Insurer: Prudent Pet
By: nicolaslauffergmail.com
Very happy with the results and speed…
Very happy with the results and speed of getting reimbursed
Insurer: Fetch
By: Georgia