Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,830 total
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Prompt review and payment
Prompt review and payment
Insurer: Trupanion
By: Warren
Simple Upload & Fast Reimbursement
Very simple to upload the invoice from the vet, with reimbursement within 24 hours!
Insurer: Pumpkin
By: Donna C.
No Updates post application
It has been 5 business days since I submitted my application but no one has contacted me yet on the status. The initial deposit was withdrawn but no updates has been provided.
Insurer: Nationwide
By: customer
Looking for Peace of Mind for your pets?
One of our cats recently had some health issues that needed emergency care. It resulted in four Animal Hospital/Vet bills. The format for submitting the bills to Pets Best was very easy to follow and any questions we had were promptly addressed. I also liked that they would follow-up and keep us informed as to the status of our claims all the way to our reimbursement. Throughout the entire process, we were extremely satisfied with our experience with Pets Best. Their fees are very affordable and they know what they are doing. We give them our highest rating! Look no further if you are looking for Pet Insurance for your pets.
Insurer: Pets Best
By: Kevin
I wasn't able to get the policy bc I…
I wasn't able to get the policy bc I have moved and still have to changed the billing address on my credit card at the bank. So I have to wait to insure my dog. Inconvenient.
Insurer: Nationwide
By: customerJessJ
It was easy to select and enroll
It was easy to select and enroll
Insurer: MetLife
By: Christina Bagby
Once this oldster figured out how to…
Once this oldster figured out how to upload necessary documents, everything was great.
Insurer: Pumpkin
By: Susan
Smooth and simple process!
Smooth and simple process!
Insurer: Prudent Pet
By: mfcodareaol.com
Trupanion takes care of our babies
Trupanion does such a great job, and takes such great care of our babies. I never have to worry about anything thanks to them! They even have the capability to pay some vets directly! =) I recommend them to every pet owner I know to include people I just meet.
Insurer: Trupanion
By: GABRIELLA