Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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No problems had 2 claims first time for…
No problems had 2 claims first time for any pet insurance great so far
Insurer: Spot
By: James Pursel Jr
The online purchase of the renters…
The online purchase of the renters insurance was very user friendly. I only hope the claims process, which I don’t wish to have happen, is as straight forward
Insurer: Sonnet
By: Keith Connors
One of the best decisions I have ever made.
One of the best decisions Ive made, to insure my pets. A very User friendly APP. Easy claims process. Phone representatives are extremely helpful and knowledgeable. Claims are filed, adjudicated and paid within 24-72 hours, of submission. Excellent and expeditious process, beginning to end...
Insurer: Spot
By: Dawn Ferguson
We submitted a claim right after a vet…
We submitted a claim right after a vet visit and within within 3 days our claim was approved. We couldn’t be happier with such swift service.
Insurer: Pumpkin
By: Catherine
Solid
Solid. The only thing that could be better is payment at check out.
Insurer: MetLife
By: customer
Assistance on phone very helpful....Now…
Assistance on phone very helpful....Now awaiting reimbursement
Insurer: Spot
By: N/A
Easy ...fast....excellent service
Easy ...fast....excellent service
Insurer: Pets Best
By: Patty DeVersa
Easy to use
Easy to use. Scan your invoice, turn it in. Get a reply. Done! Thank you SPOT
Insurer: Spot
By: Kenneth Chu
awesome experience
I submitted my claim and received the reimbursement the same day. Such an easy process.
Insurer: Pumpkin
By: Makellah
Took four trys to purchase.
Took four trys to purchase.Not allowed to add second pet as promised. Chat is so slow th6it is useless. ẞ to ill not sure purchase is complete.
Insurer: MetLife
By: Susan