Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,830 total


Verified March 15, 2026

Very quick and easy

Very quick and easy

Insurer: MetLife

By: Stephanie Ritter

Verified March 15, 2026

Easy filing process

Easy filing process. Great reimbursement percentage on their annual check up. THANKS

Insurer: MetLife

By: Nelz from Cali

Verified March 15, 2026

Give them the correct information and…

Give them the correct information and filing the claim is easy enough with 90 percent back.

Insurer: MetLife

By: Nadeen Rich

Verified March 15, 2026

I started a claim

I started a claim, and sent in a receipt from the vet, and I received a payment within five days. Nice job.

Insurer: MetLife

By: Bill

Verified March 15, 2026

Much faster and easier to make a…

Much faster and easier to make a decision and complete the process

Insurer: MetLife

By: Lisa Bolander

Verified March 15, 2026

Amazingly quick payment of bill.

Amazingly quick payment of bill.

Insurer: Fetch

By: ROBYN DWYER

Verified March 15, 2026

Quick and easy reimbursement

Quick and easy reimbursement

Insurer: MetLife

By: Azariah Huml

Verified March 15, 2026

They processes claims very fast and…

They processes claims very fast and without nonsense. Direct deposit payments. I have zero complaints. They also have discount for. Veterans. MetLife gets 5 stars from me.

Insurer: MetLife

By: customer

Verified March 14, 2026

Easy to enroll.

Easy to enroll.

Insurer: MetLife

By: Eunice

Verified March 14, 2026

Fast

Fast, efficient service and payment.

Insurer: Pumpkin

By: Mary B.

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