Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,916 total
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Easy Enrollment
It was easy to understand and enroll
Insurer: MetLife
By: Mary B
Easy and straightforward
Easy and straightforward
Insurer: MetLife
By: Arifa Jesmeen
Money well spent
"This is the 5th kitty that I have insured with PB. This is the first kitty that became critically ill. I cannot imagine NOT being insured. I never wanted to face not being able to care for my pet because I could not afford it. For each kitty, I was able to customize my policy and had excellent customer service help along the way. My claims were easy to file and were settled in a reasonable amount of time. This Kitty will be going to the Bridge soon, but I can keep her well cared for without worry of cost - Thank you PB!"
Great coverage for our dog
Great coverage for our dog, Gabi and very quick reimbursement for services!
Insurer: MetLife
By: Betty
First claim submitted and processed
After emailing my vet bill in , it was quickly reviewed and processed. My reimbursenent was sent quickly after Very satisfied!
Insurer: ASPCA
By: Bonnie Rosen
Best Pet Insurance for your money
Excellent coverage. Easy claim filings. Quick claim payments.
Insurer: Nationwide
By: Mary
I love this company
I love this company! Couldn’t be easier to submit claims and get money back. Been with them a few years now. Very happy. Thanks!
Insurer: MetLife
By: Leslie
At checkout I mentioned we have…
At checkout I mentioned we have Trupanion, and within 5 minutes the claim was paid. So simple, I didn't have to do anything.
Insurer: Trupanion
By: Cathy Young
Hands down the best pet insurance in…
Hands down the best pet insurance in the industry! Filed a claim over the holidays, had a direct deposit in 3 days. 80% of my money back! Excellent customer experience!
Insurer: MetLife
By: Francis Pa.