Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,830 total
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It was quick and easy to sign up online…
It was quick and easy to sign up online without the many annoying phone calls that insurance companies usually make. I was very pleased with the ease of getting insurance.
Insurer: Nationwide
By: customer
I was at a loss my beautiful
I was at a loss my beautiful, handsome boy had just had a seizure which he had never had before and it left me shaken and at a loss. Didn’t know why and could not even figure out why. I called Pumpkin Insurance and asked for their help. A reassuring voice on the phone helped me to calm down and took care of everything that my guy needed. They were quick, efficient and understanding and eased my stress so I could concentrate on Storm getting better they paid out his invoice in less than 24 hours and I highly recommend them for insuring your pets needs. Gina M.
Insurer: Pumpkin
By: gmesiti
Very easy to enroll.
Very easy to enroll.
Insurer: MetLife
By: Sherlene Harding
The on line billing is the best buy
The on line billing is the best buy. The instructions are very easy to follow.
Insurer: MetLife
By: BERTHA BOONE
Quick claims processing
I sent the claims in (first ones of the year) they quickly processed them and are sending me a check to reimburse my payment to the Vet. Like my personal health insurance it is easier to make a monthly premium payment and then get the MD/Vet bill reimbursement...great insurance.
Insurer: Pets Best
By: customer
Easy to upload documents
Easy to upload documents, quick review time by agents. Money goes directly into your axcount
Insurer: MetLife
By: customer
Easy to navigate and quick pay out.
Easy to navigate and quick pay out.
Insurer: Pumpkin
By: Kayleigh
Sent my receipts to SPOT and they…
Sent my receipts to SPOT and they contacted my vet for proof and sent a check after taking out the deductible...very easy process
Insurer: Spot
By: Sue Lovelace
Such an easy process to submit a claim
Such an easy process to submit a claim. Take a picture of the receipt and the vet’s notes and that’s it. Quick payment too!
Insurer: MetLife
By: Joanne H.