Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,741 total


October 22, 2025

So easy to submit a claim and payment…

So easy to submit a claim and payment is timely, do love this insurance

Insurer: Embrace

By: Laurie

Verified October 22, 2025

Easy process

Easy process, took me about 15 minutes on my phone to complete enrollment for my pet

Insurer: MetLife

By: Jamie Mackel

Verified October 22, 2025

Great Coverage.

Easy, Excellent Enrollment. Great coverage. Wonderful rates.

Insurer: MetLife

By: Laura Dion-Jones Casey

Verified October 22, 2025

Very easy to select with web site &…

Very easy to select through web site & have discounts for Military service!!

Insurer: MetLife

By: Roy Rowe

Verified October 22, 2025

easy to do easy to do

easy to do easy to do

Insurer: MetLife

By: Christina Moore

October 22, 2025

Great Pet Insurance

We have both of our pups on Pets Best. Affordable prices. Claims are normally processed within a few days. We've only had one month where it took three weeks for claims to be processed. The only thing that upsets me is prescription dog food isn't covered under any policy. With this being more expensive and only be able to purchase through a vet, I would think this would be a benefit that would be covered under the policy.

Insurer: Pets Best

Veterinarian: Westfield Small Animal Clinic

By: Cassandra

Useful
Verified October 22, 2025

This was a simple experience and easy…

This was a simple experience and easy to understand. I would highly recommend to anyone.

Insurer: MetLife

By: Justin Johnson

Verified October 22, 2025

Easy to enroll in

Easy to enroll in

Insurer: MetLife

By: Everth Cruz Martinez

Verified October 22, 2025

Very easy step-by-step process gave me…

Very easy step-by-step process gave me options. Got to pick and choose what I needed always liked MetLife. Hopefully it does well by my babies time will tell.

Insurer: MetLife

By: Lucy Balester

October 21, 2025

Submitting a claim was easy

Submitting a claim was easy and they were very prompt in sending the money I was due.

Insurer: Embrace

By: Sheryl

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