Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,741 total


Verified October 23, 2025

The online quote was easy to use!

The online quote was easy to use!

Insurer: MetLife

By: Liz

Verified October 23, 2025

Fast service

Fast service. Nice to have direct deposit for claims. Thanks

Insurer: MetLife

By: Gina and Pinto Bean

Verified October 23, 2025

EASY TO SIGN UP

EASY TO SIGN UP

Insurer: MetLife

By: Renesa Crumley

October 23, 2025

Great quick claim service

Great quick claim service. Received reimbursement of funds quickly!

Insurer: Embrace

By: Edgar Anderson

Verified October 23, 2025

The online enrollment was very easy and…

The online enrollment was very easy and very user friendly. It seems all the information was upfront and easy to understand.

Insurer: MetLife

By: customer

Verified October 23, 2025

Easy

Easy. Painless. Transaction

Insurer: MetLife

By: Mary

Verified October 23, 2025

Reimbursement was made within a couple…

Reimbursement was made within a couple of days. Great service!

Insurer: Spot

By: Mike

October 23, 2025

peace of mind in paying for elder cat's care

Nationwide has really made it possible for me to take the best possible care of my elderly cat. This year alone I have been reimbursed around $2800 for $3300 worth of pet care. I pay about $100 month, so I have been more than repaid for my investment. When I go in to order tests or medication for her, I do it confidently, knowing that Nationwide will reimburse fairly and promptly. They have a service that deposits the refund directly into your account. I have never had a problem with getting services or prescriptions reimbursed that were covered by the plan. When animals are young, it's easy to think that insurance is an expensive luxury, but as they grow older and need more intensive care, insurance is critical.

Insurer: Nationwide

By: Linda Haverty Rugg

October 23, 2025

Works really fast and is detailed

Works really fast and is detailed. Easy to use and straight to the point.

Insurer: Pets Best

By: Alicia

Verified October 22, 2025

Always professional and quick with…

Always professional and quick with payouts. Very important since owning a pet isn't cheap!!

Insurer: Spot

By: Victoria Giordano

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