Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,741 total


Verified October 22, 2025

Pet insurance

Easy sign up, recommend option really helped.

Insurer: MetLife

By: Alfred Thornton

Verified October 22, 2025

The enrollment process and it was easy…

The enrollment process and it was easy to understand.

Insurer: MetLife

By: Mr. Huff

Verified October 22, 2025

I wasn't sure that insurance was worth…

I wasn't sure that insurance was worth it but on the first visit I paid $249 Embrace reemburshed me $150 of that, which is great. They didn't give me more I guess due to the fact that one charge was a fecal test at $70 so its all good. I have 90% and $100 deductable.

Insurer: Embrace

By: Joseph Ricci

Verified October 22, 2025

Fast and easy website

Fast and easy website

Insurer: MetLife

By: Ruth Rosado

Verified October 22, 2025

Very easy to enroll.

Very easy to enroll.

Insurer: MetLife

By: Jill Wolfe

Verified October 22, 2025

Enrollment fee was not disclosed during…

Enrollment fee was not disclosed during quote process

Insurer: MetLife

By: customer

October 22, 2025

dont buy into this pln

i can not find my plan in my account. you denied a claim indicating the care was not in the plan. however, when i purchased that care was listed. Now i cannot find the plan to review the coverage

Insurer: ASPCA

By: veronica avalos

Verified October 22, 2025

Very convenient app platform

Very convenient app platform to submit claims with quick turn around. Theres been a handful of times I have contacted their customer service and have gotten quick replies back. My dog got very sick earlier this year and I was so appreciative I had pet insurance and it was extremely easy to submit and get money back through Figo.

Insurer: Figo

By: Bryce

Verified October 22, 2025

The enrollment process was very easy to…

The enrollment process was very easy to follow and great pricing

Insurer: MetLife

By: Erica P

Verified October 22, 2025

easy access

easy access

Insurer: MetLife

By: Donna

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