Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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Great Company
App is extremely easy to use and they process payments swiftly.
Insurer: MetLife
By: Jan Somoza
Easy to use and very efficient
Easy to use and very efficient. I received my refund within 3 business days.
Insurer: MetLife
By: Maritza Brigante
Quick turn around time for reviews and…
Quick turn around time for reviews and direct deposit into my bank account for reimbursements. I recommend MetLife Pet Insurance to all my friends. Keep up the great work.
Insurer: MetLife
By: Rosemary
Pumpkin processed my claim very fast
Pumpkin processed my claim very fast. Was sent an email in just a few days and later I received a paper copy in the mail with all the details concerning my claim.
Insurer: Pumpkin
By: Karen
User friendly
I appreciate the ease of submitting my receipts in the app, extremely user friendly app. Thanks MetLife!
Insurer: MetLife
By: Dawn Herring
Pet insurance with Metlife
Metlife Pet Insurance has been one of the best decisions I could have made for my fur babies. The app makes it so easy to submit your receipts and the money is deposited directly to my account. The staff are knowledgeable and professional. Thanks Metlife Pet!!
Insurer: MetLife
By: Janet Osterlund
Best insurance for my pet
Best insurance for my pet! The site is easy to navigate, easy to submit claims and very fair with reimbursements. I've been a member for 10 8 years and hopefully for another many years.
Insurer: Pets Best
By: Denise Shepard
I’m very glad I chose Pumpkin
I’m very glad I chose Pumpkin. Fast claim processing and excellent customer service.
Insurer: Pumpkin
By: Elaine
Got my claim money real fast
Got my claim money real fast
Insurer: Pumpkin
By: Blythe
Prompt and Trustworthy
I recently filed my first claim with Pets Best and was very satisfied with the experience. The claim was processed promptly and in full accordance with my policy. Their professionalism and reliability give me confidence in their coverage and service.
Insurer: Pets Best
By: HALO Rescue