Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,392 total
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Easy to upload documents
Easy to upload documents, fast response and ability to refund to my bank.
Insurer: Pets Best
By: Ms Victoria Turle
MetLife Pet insurance has been the most…
MetLife Pet insurance has been the most trustworthy and affordable option that we've found for our dog. All information is laid out clearly so we know which option is best and claims are processed fairly and in a timely manner.
Insurer: MetLife
By: Emily Locke
Easy to navigate and great chat
Easy to navigate and great chat
Insurer: Prudent Pet
By: Jose Antonio
Quick and Easy!
Quick answers to my questions. Very knowledgable and respectful of my time!
Insurer: Nationwide
By: Laura L
Great company and animal lovers!
You handled my 2 claims quickly and professionally!!! The person I spoke to on the phone was professional and kind! You are a great company of animal lovers!!
Insurer: Trupanion
By: Linda Wills
The agent that helped me was fantastic…
The agent that helped me was fantastic and very friendly professional
Insurer: Nationwide
By: Caroline
Christina was very helpful and…
Christina was very helpful and explained the different quotes for each coverage.
Insurer: Nationwide
By: Ashley
Nationwide pet insurance has saved us
Nationwide pet insurance has saved us. Our young dog has had a few unexpected and costly issues this year - an illness of IMPA that made him really sick and also an abscess on his hind foot. Nationwide claims are incredibly easy to file, and they process them quickly. The quick reimbursements have taken much of the added financial stress off our shoulders so we can focus on our pup’s care.
Insurer: Nationwide
By: customer