Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
70,435 total
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Our Pet Care Partnership with Trupanion…
We've been with Trupanion for almost 10 years and during that period our dog, Louie, has had one major health event and a number of minor ones. Through it all, Trupanion has always been responsive, reliable, very reasonable and caring. They have always done what they were and are supposed to do as our pet insurance partner in Louie's health care.
Insurer: Trupanion
By: Charles Cooper
Excellent and thorough information.
Excellent and thorough information.
Insurer: Nationwide
By: Claudia
Cali's Claim
Met Life makes the claim process very easy. I mailed in my paperwork, and I received an email within ten days. Payment was in my bank account a week and a half later. Whenever I call customer service everyone is very professional and helpful.
Insurer: MetLife
By: customer
Alex was wonderful
Alex was wonderful. Answered all my questions
Insurer: Nationwide
By: customer
The girl on the phone was amazing and…
The girl on the phone was amazing and very helpful.
Insurer: Nationwide
By: customer
I spoke with Carter
I spoke with Carter, and he gave the best service ever. Explain everything and was very helpful with understanding the quotes for my rabbits. Thank you for your excellent customer service Carter!
Insurer: Nationwide
By: Jennifer
Quick and easy claim process.
Quick and easy claim process.
Insurer: MetLife
By: Oreo’s person