Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,297 total


September 11, 2018

All answered!

All questions answered.

Insurer: AKC

By: lisa

Useful
September 11, 2018

Easy to file a claim

Easy to file a claim and very quick response time! Thank you!!

Insurer: Trupanion

By: Cindy

Useful
September 11, 2018

Easy to file a claim

Easy to file a claim and very quick response time! Thank you!!

Insurer: Trupanion

By: Cindy

Useful
September 11, 2018

Fantastic, easy process.

Fantastic, easy process. Both Major and I are very happy we have been with Trupanion'since he was a puppy!

Insurer: Trupanion

By: Vladimir

Useful
September 11, 2018

It has been a good investment

It has been a good investment for us. Easy to file claims and they are resolved quickly

Insurer: Trupanion

By: Janice

Useful
September 11, 2018

Prompt and courteous service.

Prompt and courteous service. Claims resolved quickly!

Insurer: Trupanion

By: Joanne

Useful
September 11, 2018

Super easy process

Super easy process and friendly service. Not at all what I expect from an insurance company!

Insurer: Trupanion

By: Ling

Useful
September 11, 2018

I have always had fast and efficient service

I have always had fast and efficient service thru Trupanion, thank you!

Insurer: Trupanion Canada

By: Sandra

Useful
September 11, 2018

Great response to our claim.

Great response to our claim. No hassle in processing our claim .

Insurer: Trupanion

By: Sonia

Useful
September 11, 2018

Helps when I need it

Trupanion helps when I need it - and makes me feel secure about my pet's situation.

Insurer: Trupanion

By: Danielle

Useful

Compare top pet insurance providers plans.