Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
Other Categories
The best pet insurance ever!
Fantastic coverage, very easy to submit claims and very fast payment of covered expenses. Great follow up care questions and they keep you up to date with the entire review process.
Insurer: Nationwide
By: Bill
If you don't have Nationwide, you and your dog are missing out!
Nationwide was the best thing I ever did for me and my best friend McKeever. I recommend Nationwide to all our furbaby friends pawrents.
Insurer: Nationwide
By: Gloria
Love Nationwide Per Ins
Nationwide is a wonderful Ins Company for pets. They pay within 30 days and the ease of submitting a claim is awesome! Highly recommend Nationwide!
Insurer: Nationwide
By: Kim
Great insurance company to work with
Best insurance company I have ever had for my pets helpful, handles claims timely would and have recommended to other pet owners.
Insurer: Nationwide
By: Rick
Quality Pet Insurnace, & Amazingy Simple
Nationwide offers very competitive rates which is great, but also their service, and claims process and apps are so very easy to use, and fast, you could not ask for more. I am not a person who typically would use an app to file a claim for anything, but the process is so easy, it saves a notable amount of time and stress. I have zero complaints from pricing to claims, I will be a Nationwide customer for the life of my pet.
Insurer: Nationwide
By: Michael
It's Easy
I love the overall coverage and easy app claim submission. Nationwide came through with its promise on keeping my kitten's first year health expenses affordable. In my kitten's first year we had 2 office visit to make sure she's fine, 2 or 3 vaccine shot appointments, 1 pre surgery blood test and 1 spaying operation. All those visits for my very healthy kitten can easily be $1,000 or more. Nationwide was there for all of it. Any questions from Nationwide was handled between them and my vet. I just deal with the reimbursement checks 3 to 4 weeks later. Can't beat that level of service.
Insurer: Nationwide
By: Carol
Fantastic!
I have had my pet insurance for Bella, since she was a puppy. She is now 11 years old. Having insurance has made a huge difference in her overall care. I had it on another Chi Penny, but we lost her to CHF. We now have another Chi, Gia she is almost 3 and yes we have insurance for her as well. I would highly recommend this insurance company because of the low premium, low deductible, and the ease of submitting claims and turn around time on payment electronically.you can't go wrong with this insurance. Customer since 2008.
Insurer: Nationwide
By: Gina
Simple process, fast response.
Simple process, fast response.
Insurer: Nationwide
By: Clay
Ms
Romeo has had insurance since he was a year old. I have been very pleased with the service. I have not only informed his vet I have informed friends with dogs about the insurance.
Insurer: Nationwide
By: Linda