Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Easy and cooperative company to deal with.
We have a sweet Cavachon who unfortunately has a sensitive stomach . Often throws up. Is on prescription dog food. Has had a couple of other health issues. We have Nationwide major medical and are grateful for it. They have has been there for us. Other than regular check ups, shots, etc. our bills have been covered.
Insurer: Nationwide
By: Elaine
Absolutely Fabulous!
Nationwide has been fabulous with both of our Bichons - supportive, understanding and reasonable - I can't say enough great things about this insurance company. I will never own another pet without them - allows us to give them the BEST care without worry. Thank you!!!
Insurer: Nationwide
By: Margaret
This pet insurance is the best ever! Easy to use, speedy EOBs and/or refunds and the most pleasant employees!
Best company ever!!!
Insurer: Nationwide
By: Lori
Wonderful
They have the best customer service and they answer all your question
Insurer: Embrace
By: Renee
Thank you so much for all that you do!
Thank you for all that you do. Every chance I get, I mention to those that have pets that Nationwide is by far the best animal insurance you can get.
Insurer: Nationwide
By: Kristen
Nationwide... yeah, it’s worth it!
So far my experience has been phenomenal! I have even recommended several people to Nationwide and they signed up. I wish their was a more simple way to submit a claim.
Insurer: Nationwide
By: Destiny
Phoebe vs. the Sock: Healthy Paws is the Winner!
We are so very grateful that we signed up with Healthy Paws Pet insurance when our Chocolate Lab was a puppy. She has a thing for clothing, and each time, healthy Paws has been there to help. I could never have afforded the surgery for my dog without this insurance, and I appreciated the friendly customer service and the quick turnaround time for reimbursement -- less than a week!
Insurer: Healthy Paws
By: Christine
excellent- we love Nationwide Pet!
Our puppy was recently ill, which resulted in an unplanned vet visit. Nationwide made the claims process quick and painless. We love Nationwide pet insurance!
Insurer: Nationwide
By: Hayley
ASPCA Pet Insurance is
The insurance policy itself is a 10, and I’ve compared them all. Initially my claim relating my kitty’s newly diagnosed condition was denied, but to their credit they reversed this decision upon appeal. I wouldn’t change insurance companies.
Insurer: ASPCA
By: Jill
Always happy with our experience
We are always happy with the claims process with Nationwide and are always happy to recommend Nationwide to those who inquire on pet insurance for their pets!
Insurer: Nationwide
By: Andi