Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,542 total
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Excellent service and very professional…
Excellent service and very professional workers that give us peace of mind.
Insurer: MetLife
By: Tonya Mosher
Everyone I talked to was amazingly…
Everyone I talked to was amazingly helpful and the whole process was so simple and efficient. I couldn’t be happier with this company.
Insurer: Trupanion
By: Linda
Well informed associates that answer…
Well informed associates that answer all of our questions.
Insurer: Trupanion
By: Ardis Haran
Everything is important
Great quality service and everything: detailsis important.. and that’s what I get. Great service.
Insurer: MetLife
By: Beatriz, Ledesma
very easy to file claim.
very easy to file claim. the quick approval of claim
Insurer: Spot
By: Stephen Stange
Great agents
Great agents ! Friendly and very helpful
Insurer: Nationwide
By: Taronne Howard
Always easy to deal with
Always easy to deal with. Never any issues with claims. Been with them for 8 years.
Insurer: Trupanion
By: Jeannine
Worth every penny for insurance for your pets
Once you have met your deductible, they pay their part and either send payments directly to your vet or medical provider or to you. They are extremely prompt and typically review the submitted invoices within 24 hours.
Insurer: Trupanion
By: Suzy