Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,782 total
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Easy to get my new African Greys…
Easy to get my new African Greys insurance set up. Excellent customer service during set up and I’m very happy with the coverage I was able to get my new girl.
Insurer: Nationwide
By: Missi
Great Service
The customer service team was very helpful and quick to remedy my problem.
Insurer: Nationwide
By: customer
Always super helpful and fast at…
Always super helpful and fast at processing claims. It helps me take good care of my pet family.
Insurer: MetLife
By: Ted Booth
Was friendly and professional
Was friendly and professional. Helped me with decisions and I didn't feel pressured. So far so good.
Insurer: Fetch Canada
By: Garnet Watkins
It was unexpected that my dog would end…
It was unexpected that my dog would end up with a lot of medical issues, but Healthy Paws has been amazing in processing and reimbursing. I am grateful.
Insurer: Healthy Paws
By: Lisa Dorris
They are right on top of things and…
They are right on top of things and they are ready to also take your calls if you have any issues.
Insurer: MetLife
By: Juana Howard
Excelent information
Good communication and good insurance company.
Insurer: MetLife
By: Jorge Ramirez