Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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100% recommend Trupanion Pet Insurance
employees are helpful and compassionate. Claim form is easy, prompt response.
Insurer: Trupanion
By: Nancy
Always great customer service.
Always great customer service. Representative extremely helpful
Insurer: Trupanion
By: Carol
East and great experience .
Super easy and get recommended
Insurer: Trupanion
By: Michelle
Excellent Service
Representative very helpful and policy info was easy to read.
Insurer: Trupanion
By: Malinda
Great experience!@
Very easy process, great customer service.
Insurer: Trupanion
By: Diantha
Great services provided by Trupanion
During a stressful time and my Mia being so sick⦠I canât tell you how appreciative I am with the services I received from Trupanion. Your claim process is so easy and simple. The response time is so fast⦠I received payment before the bill cameâ¦such a relief! It makes the difference in being able to give your fur baby the best care possible without worrying about the bills coming in⦠Every single time I called and spoke with a representative over the years and especially this time has always been a pleasure. They are so caring and informative and really help during a stressful time, you can tell they care⦠I always recommend Trupanion to all my friends with fur babies! Thank you for providing such great servicesâ¦
Insurer: Trupanion
By: Janice
Mary
Trupanion is the best pet insurance!!! They paid 90 percent of my dogs claim after the 250 deductible..My pup because very sick with colitis and was faced with a big bill ..I was shocked when the receptionist ran the ins and said they paid the claim within 10 min of submitting..
Insurer: Trupanion
By: Mary
Nice people.
Nice people. Pet lovers
Insurer: Trupanion
By: Shawn
Trupanion offers timely no hassle reimbursement for veterinary bills and other costs associated with our dog.
Trupanion offers timely, no hassle reimbursement for veterinary bills and other costs associated with our dog. They also have excellent customer service. Everyone I've spoken to has been friendly and helpful.
Insurer: Trupanion
By: Caren