Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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Great customer service
Customer service representative was very informative, patient, knowledgeable, and was a great help with the sign up process
Insurer: Trupanion Canada
By: Emily
Very happy with this company
I am very happy with this company. I provided the requested details and without question they took care of my dogâs medical bill. Very seamless procedure thus giving you time to focus on your dog and the healing and not the financial difficulties.
Insurer: Furkin
By: Debra
Wonderful.
Always prompt and efficient.
Insurer: Trupanion
By: Eileen
Everyone has been very help and informative to this point as far as my personal experience with any one I have been in contact with at Trupanion.
Everyone has been very help and informative to this point as far as my personal experience with any one I have been in contact with at Trupanion.
Insurer: Trupanion
By: David
Trupanion makes filing a claim easy.
Filing a claim is so easy with Trupanion. No hassle, great communication about the status of the claim.
Insurer: Trupanion
By: Nancy
Great Insurance
Great communication and quick responses!
Insurer: Trupanion
By: Shauna
satisfied customer
max was very helpful. there was no pressure. we discussed the advantages of pet insurance. i felt comfortable talking to her.
Insurer: Trupanion
By: Patrick
Professional and personable
Professional and personable
Insurer: Trupanion
By: Joseph