Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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Easy process, thank you!
My father bought pet insurance for his grandpetson. He called in and it was seamless! Thank you for making this an easy process!
Insurer: Furkin
By: Katherine
Helpful and friendly
She was very helpful and friendly.
Insurer: Furkin
By: Joseph
Happily insured pet owner!
I called with questions that were answered on the spot and the agent helped me by registering me on the spot. Very knowledgeable and friendly and helpful
Insurer: Trupanion
By: Denise
I had Trupanion previously for my first dog and they were amazing helpful and very fast with payment for services that were needed.
I had Trupanion previously for my first dog and they were amazing, helpful and very fast with payment for services that were needed. I was very happy with the services provided and highly recommend them.
Insurer: Trupanion
By: Thomas
Super friendly and helpful service
Super friendly and helpful service
Insurer: Trupanion
By: James
Friendly fast response.
Friendly fast response. Still waiting for the claim to be settled
Insurer: Trupanion Canada
By: Jan
Super fast and efficient claim process
I am blown away by how easy and efficient it has been for to help our pupper in his time of need.
Insurer: Trupanion Canada
By: Craig
No one is perfect.
No one is perfect. Trupanion is efficient, courteous, and easily accessible.
Insurer: Trupanion Canada
By: David
The Pitbulls that were treated like Gold
Outstanding to deal with! No nonsense, they pay as they say, and are there when I have needed them! I have 2 pit bulls, and they both have had PTLO operations. One at 2.5yrs old and recently my 7 yr old.
Insurer: Trupanion Canada
By: Dale
They were very nice and friendly
They were very nice and friendly
Insurer: Trupanion Canada
By: Stewart