Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,952 total


Verified December 14, 2022

Professional staff

Nice professional staff answered all my questions immeadietly both thru emails and phone calls, I have decided to get my Rocco protected , see he helping me sign up!!!

Insurer: Furkin

By: Jerry

Useful
Verified December 14, 2022

Because Evertime I call yea ve so sweet to me in caring

Because Evertime I call yea ve so sweet to me in caring

Insurer: Trupanion

By: Tranice

Useful
Verified December 14, 2022

Easy enrollment !

Easy to enroll!

Insurer: Trupanion

By: GOMEZ

Useful
Verified December 14, 2022

Easy claims processing.

Easy to process, quick turnaround.

Insurer: Trupanion

By: Bob

Useful
Verified December 14, 2022

Good Communication and customer service.

Good Communication and customer service.

Insurer: Trupanion

By: Elaine

Useful
Verified December 14, 2022

Good quick professional assistance

Good quick professional assistance

Insurer: Trupanion

By: Linda

Useful
Verified December 14, 2022

Never had a bad experience with any trupanion employee

Never had a bad experience with any trupanion employee

Insurer: Trupanion

By: Jeff

Useful
Verified December 14, 2022

Quick response

Quick response

Insurer: Trupanion

By: Enedelia

Useful
Verified December 14, 2022

The women was delightful

The women was delightful

Insurer: Trupanion

By: Jodi

Useful
Verified December 14, 2022

VERY HELPFUL

The young man that helped me was very nice ,caring answered all of my questions and the way he was tooked the time to make sure he explained everything to me

Insurer: Trupanion

By: Earathalee

Useful

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