Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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Happy Customer!
All questions answered clearly and your employee was full of examples that explained the insurance
Insurer: Trupanion Canada
By: Victoria
Because the women I spoke with was very understanding and kind patient
Because the women I spoke with was very understanding and kind patient
Insurer: Trupanion
By: Kimberly
Caring and professional.
Recent development of my pet's health required using my Trupanion plan. Their response was made in a quick and timely manner. Their attitude was caring and professional. Kudos to Trupanion.
Insurer: Trupanion
By: Joe
Super nice people and quick payments
Super nice people and quick payments
Insurer: Trupanion
By: Julie
Amazing experience!
The emergency clinic worked directly with Trupanion and that made it so easy for me. Also, trupanion's communication with me throughout the process was great!
Insurer: Trupanion
By: Heidi
The gentleman I spoke to was incredibly helpful and super friendly!
The gentleman I spoke to was incredibly helpful and super friendly!
Insurer: Trupanion
By: Courtney
Personal contact missed
Very easy was extremely pleased. Didnât give 10 because I always prefer human involvement.
Insurer: Trupanion
By: Jerrie
Very friendly.
Very friendly. Very knowledgeable
Insurer: Trupanion
By: Chris
Simple yet comprehensive enrollment
Enrollment was simple, policy wording were accessible and and easy to understand. Customer support via chat was awesome and gave me information regarding deductibles immediately.
Insurer: Trupanion Canada
By: Courtney
everyone is pleasent and helpful
everyone is pleasent and helpful
Insurer: Trupanion Canada
By: Carmen