Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Helpful with my questions
So far the sales process was very easy. I had some questions prior to making my decision to change providers and Janet P was very helpful and knowledgeable via email and on the phone.
Insurer: Furkin
By: Maurice
Best coverage for the price !
Always a happy and Fast experience. All my questions are always answered and we receive a good amount back! Great insurance
Insurer: Trupanion Canada
By: Sel
Because of the great service I have received from you.
Because of the great service I have received from you.
Insurer: Trupanion Canada
By: Marilyn
Emma successful surgery.
Emma needed immediate surgery for a tumor that started to bleed and ooz while we were vacationing in florida. We submitted the claim by fax. Emma had successful surgery and the claim was paid within a few days. No questions asked.
Insurer: Trupanion Canada
By: Jim
In last month claims for my cat and my dog.
In last month claims for my cat and my dog. My cat directly through her vet and the dog by submitting online. Easy peasy. Both have received care I could not have afforded without Trupanion. I recommend all the time.
Insurer: Trupanion Canada
By: Lisa
Sign in was fast and easy!
it was quick, easy and service was excellent during the phone call
Insurer: Trupanion Canada
By: Marilyne
Highly recommended
Very friendly staff, available 24/7 to help
Insurer: Trupanion Canada
By: Alyssa
Sign up process was super easy!
Easy sign up
Insurer: Trupanion
By: Lin