Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Furkin was great for my claim
My dog had an emergency which lead to several other tests to determine the underlying cause. Furkin was great, this was my first claim and I got the claim amount pretty quickly, I also had to reach out to customer support throughout for a couple things and they were super great. All in all, Iâm so grateful for their services, I donât know where I or my dog would be without them.
Insurer: Furkin
By: Natalie
Did some reasearch and chose Furkin
We adopted our little kitty Cricket in February of last year and after doing some research decided to get pet insurance through Furkin "just incase". So glad we did!! In just over a year she has been diagnosed with asthma and then struvite urinary crystals. Both of those diagnosis came with lots of tests, vet visits, and treatments. Furkin processed all our claims very quickly and I'm happy we chose them as our insurance provider.
Insurer: Furkin
By: Veronica
Great customer service!
Kenny was knowledgeable, friendly and and patient with my questions.
Insurer: Trupanion Canada
By: Joanne
Jade now has insurance!
Amber was excellent to work with over the phone.
Insurer: Trupanion
By: Liz
Daisy pet coverage
Fast , friendly, and knowledgeable service
Insurer: Trupanion
By: Lou
Great customer service!
Great customer service.
Insurer: Trupanion
By: Divine
Great experience
Highly recommended by a friend. Easy to sign up. Everything well explained with examples.
Insurer: Trupanion
By: Cathy
Excellent and helpful customer service
My experience with trupanion has been nothing but excellent. So happy I am able to have some coverage for my fur baby. When I call, customer service is so helpful and they go over and above to always help out. I recommend trupanion to everyone.
Insurer: Trupanion
By: Denise