Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Very helpful with my questions
Signing up was easy and the agent I spoke with to ask questions was very helpful. I'm hopeful that Furkin works just as well when the time comes to make a claim.
Insurer: Furkin
By: Cynthia
So far so good
I am just new to pet insurance but so far so good. Enrolment with Furkin was excellent and the staff answered all my questions and concerns.
Insurer: Furkin
By: Todd
Excellent customer service
Excellent customer service experience.
Insurer: Furkin
By: Jacqui
you guys are easy to talk to LISTEN and really understand how much we care for our pets.
you guys are easy to talk to, LISTEN, and really understand how much we care for our pets. its simple, easy, and no hassle to sign up or call with questions.
Insurer: Trupanion Canada
By: Jessica
Trupanion a Great Choice!
Customer Service Rep was very good over the phone and my Vet and Neighbor both recommended Trupanion.
Insurer: Trupanion
By: Steve
Molly and meggie
Itâs was a person I spoke to and told me everything l needed
Insurer: Trupanion
By: Gloria
good company
very easy to enroll. representative very helpful.
Insurer: Trupanion
By: Elaine
The best pet insurance!!!!
Trupanion is the best insurance!! I never thought I would have to use the insurance, I had it just in case of an emergency with my dog. Unfortunately, we have had some health issues. Trupanion has been a blessing! Not sure what I would have done without them. Customer service is exceptional and when it comes to paying claims, they are on it! Thank you to Trupanion!
Insurer: Trupanion
By: Dana
Healthy Paws is by far the best pet insurance.
Healthy Paws is by far the best pet insurance. Easy claim process leading to fast payments. Customer service is stellar!! I recommend Healthy Paws to every pet owner I know!
Insurer: Healthy Paws
By: Sue
Great insurance at a reasonable price
I’ve had this insurance for six years with various dogs. Never a problem with the claims easy to file reasonably priced. I would never be without pet insurance again.
Insurer: Nationwide
By: Catherine