Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Pets Best is the best
"Myself and my four legged son dog have been going through difficult time of our lives. Pets best really help us not only financially but emotionally. Thank you very much for your services and support. Without Pets Best my dog would have gone by now. I would recommend any pet’s owner get pet insurance through Pets Best. The claim process is very easy via phone app and there is always human pick up the phone for customer support. - Kevin Sethapun"
Highly recommend
Quick reimbursements. Never any additional questions. They’ve covered over 10k worth of medical bills and never once questioned or denied anything. Highly recommend them as they are reliable and responsive and are the reason my dog is alive.
Terminal Illness Made a Little Easier to Handle
We couldn't be happier to have pet insurance through PetsBest. It has enabled us to give the best possible care to our beloved dog as he battles a terminal autoimmune disease in what would otherwise be the prime of his life. We're grateful to not be limited by our finances as we strive to maximize the quality of his final months with us.
Truly a Life Saver
My beloved doodle happily has been living his best life after having a cancerous, golf-ball-sized tumor removed from his mouth two years ago. Additional follow-up treatment to keep cancer from spreading/recurring is only possible because of Pets Best. Without their help, I would not be able to afford his ongoing treatment. Thanks, Pets Best.
They are just taking your money
Do not trust whatever are saying! the claims take a least 30 days. They do their best to not paying your claims. They are not respectful at all when you are calling about your claims even their manager.
Insurer: Pet Assure
By: Sadra
excellent service
My 7 year old lab pit mix dog tore her CCL playing in the snow. Healthy Paws was awesome. So easy to make a claim on the app, responses were quick and reimbursements were sent promptly. I called with a few questions and they were friendly and helpful. My dog's surgery cost $7100 and Healthy Paws paid $5500 (80%), and they paid the vet directly too! Highly recommend.
Insurer: Healthy Paws
By: Kerry
Very satisfied
I have been with Pets Best for several years and I am very happy with them. Whether your pet has a serious illness or allergies they are there for you. It is very easy and quick to file a claim and they process your claims pretty quick.
Insurer: Pets Best
By: Annette
Pets Best Insurance So Helpful
Pets Best has helped me with medical issues when my dog has been in need of both ER visits and regular non emergency visits many times. The claim process has been smooth on most submissions with reimbursements done within 30 days or less. If I have questions and call customer service they are always helpful and understanding. On occasions I have reached out to their vet staff for medical advice and the generous care they give to me is outstanding. The premium costs might seem to pricey but the financial help that comes with those are so well worth it. I can honestly say- without having Pets Best insurance I would have had to refinance my mortgage to pay for my best friend companions medical needs. Thank you Pets Best- you and my dogs veterinarians help me to make her life healthy and safe.
scam
Took my dog for his yearly visit because his vaccines weren’t up-to-date and I couldn’t get him in to doggy daycare. I was about 10 days early without realizing it and I called the insurance company to see if they could cover anything at all since he’s not due for his yearly check up anymore. I have paid over $700 in premiums since his last vet visit in March till this month and they can’t cover a $240 yearly check up. what a scam.
Insurer: Pets Best
By: Stephanie
Absolutely not worth it
Denied a $5000 tooth extraction under their Every Tooth Covered policy because a past vet exam listed "scant tartar" as an observation. Fetch considers this to be "indicative of pre-existing periodontal disease". My vet writing a letter that this is an absurd take did not help. On top of that, their customer service is horrible. Their email responses are extremely dismissive if not completely AI generated. On the phone the representatives are friendly and polite but are not at all imbued with the power to solve problems in any meaningful way. Go with Trupanion. I did my research and they were my other option but I made the wrong choice.
Insurer: Fetch Canada
By: Sam