Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Peace of Mind, Easy Claims
We had a recent scare when our dog became very ill after-hours. Knowing we had insurance with good coverage and a specified deductible eased our minds about taking her into the ER and a subsequent follow-up with our vet. Having a sick pet is stressful enough without worrying about how quickly the costs can add up. I was able to upload our bills via the app and the claims were reviewed and resolved quickly. Everything was covered as expected and the explanations were very clear to understand.
Pet Insurance is a must for Shar Pei's!
We have 3 dogs insured with Pets Best and we truly couldn't do it without them! Having 3 dogs means anything can happen at anytime and knowing that we have Pets Best behind us, brings us so much peace of mind! We have a 4.5 year old Shar Pei who has struggled with ear infections since he was young, but overall hasn't (thankfully) had many other health problems. While we have always been on the watch for what we thought was the most common Shar Pei Fever symptoms, we thought by 4.5 years old, we may have gotten extra lucky to never experience a fever with him. Unfortunately, out of nowhere, we were proved wrong. After an overnight stay in the vet emergency ICU, a very large bill was waiting for us. Pets Best makes submitting claims SO easy. I simply took screenshots of the bill in my email and prescription information from the pharmacy, and filled out the few questions they ask. Within a few days, I had follow up notifications asking for a bit more information and I was able to easily upload the proper documentation, as well as our follow up vet visit bill. In less than 2 weeks, our claim was filed, updated, reviewed, and closed and we had the money back in our bank account. I received email alerts, as well as notifications from the app on my phone, which made the turnaround time even faster. We are forever grateful to have pet insurance, but also for Pets Best specifically because they make the process so quick and easy! I recommend Pets Best insurance to every single person I possibly can!
Insurer: Pets Best
By: Jillian
Easy Claims
Since having Pets Best Insurance, every time I have filed a claim it has been very simple and easy. I would upload all my receipts along with my pet most recent examination and health records, and Pets Best personnel would let me know what and what I can't claim and explain why, so far everything is going great. My refund would go directly into my account and constant email notifications keep me informed, I would definitely recommend using Pets Best Insurance.
Fast processing
Pets Best has been phenomenal in processing our dog's claims for cancer. I can’t say enough good about them.
Insurer: Pets Best
By: Karen
Excellent pet insurance
I researched pet insurance for weeks. Pets Best is what I carefully chose and i couldn't be happier. The claims process is very easy, I've never had any confusion on any claims, customer service is super easy to get in contact work, the customer service is consistent, the explanation of benefits is clear and easy to understand, my benefits and insurance plan is in the portal and very easy to find, overall i don't have a single complaint. It's been a great experience and I'm so glad i chose this insurance for my dog.
Our sweet girl….
Healthy Paws has been awesome. Having an active border collie we got pet insurance when she was 6 months old. It has helped us so much when she developed a rare AC Fistula in her front leg. X-rays, a biopsy, then two years later we had to amputate her front leg. Healthy paws paid the 90% we signed up for within two weeks of the surgery. Never thought having a tripod dog would have gone so smooth. She is now out of pain, happy and hopping around and active again! Thank you healthy paws for NOT making a hard situation even harder.
Hands down the best!
Over the past year, we have faced multiple pet emergencies, and I can confidently say that without Healthy Paws, our pets wouldn’t be as happy and healthy as they are today. Their support during some truly difficult times has been invaluable. Filing claims has been incredibly easy, and reimbursement has always been prompt. More importantly, the peace of mind that comes with knowing we can focus on getting the best care for our pets—without the overwhelming financial stress—has made all the difference. I sincerely hope no one has to go through traumatic injuries like we have, but if you ever find yourself in that position, you’ll be grateful to have a company like Healthy Paws by your side. Their compassion and efficiency have truly exceeded our expectations. Thank you, Healthy Paws, for being there when we needed you most!
Insurer: Healthy Paws
By: Taylor
Excellent
Submitting claim was very simple. Email notification of check being processed and in the mail. Very quick service.
Insurer: Pets Best
By: D
Simple and easy process
I filed a claim with multiple invoices when my 3 year old doodle ingested a foreign object. Her treatment required multiple x-rays to see if all the pieces were passing. Finally an endoscopy was needed to remove everything. The Pets Best application is very simple to use. I just uploaded the invoices and received a confirmation email right away. My claim was processed satisfactorily in less than two weeks. The process could not have been easier.
Healthy Paws is the best!
Healthy Paws really is the easiest pet insurance to have, and I recommend it to everyone I know. Not only do they provide great coverage, but claims are really easy to make and understand when the time comes. They've covered my cat, Luigi, into old age and to his eventual passing, and they currently cover my older Bernese Mountain Dog, Gunther. If I didn't have my pets covered with Healthy Paws, it would be so much harder to get them the care they need. I am forever thankful for the ease of use, and heartfelt messages checking up on my pets when there is a bigger health issue happening. Vets have jokingly told me to hold onto that remaining Healthy Paws policy with my life! And I will.