Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Embrace is always quick to respond to…
Embrace is always quick to respond to your claim & their representatives are always very nice & helpful on the phone.
Insurer: Embrace
By: Garth Leach
I don't know what I would have done…
I don't know what I would have done without Healthy Paws. I have 2 cats with random issues that cost thousands of dollars. Healthy Paws quickly and easily processed my claims, didn't quibble, didn't give me any issues, just sent my reimbursement. I really appreciate not having to stress out about money during an already stressful time. The latest claim was the quickest yet. I had the money in my account within days.
Insurer: Healthy Paws
By: Lauren Donner
Terrible company, does not honor their policy
I can't believe this company. Our 8 month old golden retriever puppy is showing signs of elbow and hip displasia and needs corrective surgery. Fetch is denying our claims because he's showing signs in the first 6 months of his life, how that is relavent is unknown to me. I understand insurance and know that the surgery will be expensive but that's why we bought their highest level just to be sure we're covered. We're not at all. No where in the contract we signed does it mention this and they are absolutely denying any wrong doing. Meanwhile our little baby suffers because of their greed. Stay far away from them, our poor little Rollo is doomed because of them.
Insurer: Fetch Canada
By: Mike Holder
You make it really simple to file a…
You make it really simple to file a claim and you process it very quickly.
Insurer: MetLife
By: Jenny
Everyone hates insurance......until you…
Everyone hates insurance......until you need it! I have needed it most recently and have found the claim and processing "process" at Healthy Paws both fast and efficient. Once a dog person always a dog person, and once a Healthy Paws person always a Healthy Paws person. I highly recommend this Company.....until they start tripping over the $'s to pick up the pennies and we all know good companies go that way!
Insurer: Healthy Paws
By: Guy Wilson
Terrible pet insurance
Terrible pet insurance. Didn't cover anything. I asked my rep on the phone if an X ray and blood test was covered before getting the procedures for my cat because it was $1000+ and she assured me they were. In the end nothing was covered, I cancelled my insurance immediately afterwards.
Insurer: Figo
By: Anne Chen
Filing a claim
Filing a claim is easy. The site makes it easy to provide the required documents and lets you know that they have been received. Follow-up emails provide you with status updates. The whole process is quick and easy to understand.
Insurer: MetLife
By: LeAnne Lorraine Koliha
Reliable and trustworthy insurance
They have consistently paid claims promptly and fairly. Customer service is easy to reach and always helpful. A year or so ago I would have given them 5 stars. However, recently they seem to have a machine read the claims I submit and there are always errors. Then, I need to take the time to call them. They do eventually correct the errors.
Insurer: MetLife
By: Bruce Hirsch
Excellent Service!
Spot has come through on ALL of my claims in the past two years. It has been a flawless experience, which is somewhat rare these days.
Insurer: Spot
By: Kevin Byrne
Simple process
Simple process, easy and quick! Takes almost no time at all to submit a claim and then I heard back in less than three days!
Insurer: MetLife
By: customer