Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,140 total


Verified November 24, 2025

They take care of the claim right away

They take care of the claim right away and reimbursement is within a short time .

Insurer: MetLife

By: Edwina J

Verified November 24, 2025

Stands out among others...

Detailed information and the comparison chart made finding the right company easier. Receiving the follow-up email after receiving my quote was nice, because I could refer back to my quote easily without having to re-enter all of the information. I didn't feel harassed by a salesperson at any point. Prudent offers decent reimbursements and provides many options to customize your policy to meet your pet's needs. I'm impressed!

Insurer: Prudent Pet

By: donna, lexington, SC

Verified November 24, 2025

Fast Reimbursement

My 3 year old Frenchie ended up in the ER overnight and it was stressful and expensive! I submitted my documents and had reimbursement direct deposited right in to my account quickly.

Insurer: MetLife

By: Kim

November 24, 2025

Predatory and Unethical

I have had healthy paws since 2013 for my dog. Only minor claims and my premiums have always been more than I get back in claims but having the piece of mind of having insurance in case of something catastrophic was nice. Initially my dogs premium was $35. However the last 6 years the premium went up 130%, so that at 11 years old it was $220 a month. Now when he turned 12 Healthy paws increased my deductible from $100 to $500 and payout rate from 90% to 70% without warning. Customer service does not care and seems outsourced. This company is predatory and unethical and I would like to warn anyone who is thinking about pet insurance to go with another provider. Avoid Healthy Paws at all costs.

Insurer: Healthy Paws

By: Nick Fischer

Verified November 24, 2025

Very easy to file the claim.

Very easy to file the claim.

Insurer: Spot

By: Tonya

November 24, 2025

Pets Best has been a lifesaver for one…

Pets Best has been a lifesaver for one of our dogs. We got the plan the day after we got him and when he was a year old he started having seizures and required specialized testing that cost almost $15,000. Without Pets Best, we wouldn’t have been able to pay for this without great hardship. The claims process is easy. I just wish they would add CBD oil to their formulary. Other insurance companies cover it and it has been the difference for our epileptic dog.

Insurer: Pets Best

By: N Richard

Verified November 23, 2025

Very satisfied customer here

Very satisfied customer here. Claims are processed with a quick turn around time. Best part is I get an email status update throughout the claim process.

Insurer: MetLife

By: Mel B

November 23, 2025

When my dog decided to blow her knee

When my dog decided to blow her knee, treatment was not to be delayed. Local vet diagnosed and coordinate a surgeon, her repair was done in less than two weeks. Pets Best covered $2700 of the $3200 charge in three weeks. This saved the financial shock of an unexpected expense. Both our pets are covered and I will always use Pets Best.

Insurer: Pets Best

By: Charles Elliott

Verified November 23, 2025

This was my first time ever submitting…

This was my first time ever submitting an insurance claim for my pet. It was very simple, straightforward, and I heard back in a timely manner. It made an extremely stressful time in our life a little easier.

Insurer: Spot

By: Allison Dooley

Verified November 23, 2025

Piece of mind when accident happened

I felt so relieved knowing that I could take my dog to the vet when he accidentally ate a watchband. I didn’t have to wonder if I could pay for the diagnostics or procedures. My claim was processed in a timely manner.

Insurer: Pumpkin

By: Penny

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