Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,140 total


Verified November 23, 2025

Grateful

Not only is the app very simple to use but submitting a claim is easy and im so grateful for this insurance. Theres no way id be able to survive without reimbursement. Its been worth it every year.

Insurer: MetLife

By: Gabriela

Verified November 23, 2025

Totally worth the monthly cost

Claims are easy to submit, get processed, and refunded. Although the monthly payment goes up the moment your pets have a costly emergency, it is still worth the cost.

Insurer: MetLife

By: Andrea

Verified November 23, 2025

Our first experience with pet insurance

This was our first real experience with pet insurance. We have always rescued Miniature Schnauzers. This time we picked out a Terrier Mix. The poor thing was sick with 3 different parasites when we got him. We took care of that but then almost immediately we found out he had a liver disease. He has been diagnosed with liver shunts. Unfortunately they turned out to be shunts inside of his liver so that took surgery off the table. We had to have a biopsy done which unfortunately turned out that he has severe liver disease that we can only try to control with medication. His life will be cut very short but at least we will not have to worry about the thousands of dollars it has cost so far to diagnose his problem. We can spend all of our time enjoying what time we do have with our wonderful Freddie. Thank you MetLife!!!

Insurer: MetLife

By: Carol Stevens

Verified November 23, 2025

Easy use

Submitting a claim was easy and straight forward. Also quick action in finishing the claim

Insurer: ASPCA

By: Russel Clark

November 23, 2025

Love Pets Best

Pets Best saved my cat’s life during a fright filled time and I am eternally grateful. Lovely customer service. Lots of claims, no hassles, no surprises, just a smooth easy process. Pets Best gets my highest recommendation.

Insurer: Pets Best

By: Liz

Useful
Verified November 23, 2025

Filing a claim was incredibly easy

filing a claim was incredibly easy

Insurer: Spot

By: SL

Verified November 23, 2025

Easy to use app

Easy to use app. Pretty fast claims and love the feature of being able to chat with a vet and zelle deposit.

Insurer: MetLife

By: JAMIE L

November 23, 2025

Pets Best - Pleasantly surprised!

I've carried pet insurance for many years and this is the first time I've filed a claim so I wasn't sure what to expect. One of my dogs had an accident which resulted in multiple vet visits including referrals and major surgery. Submitting claims was super easy. The review and payment process was fast and Pets Best kept me informed throughout. Dealing with them was a great experience. Highly recommend!

Insurer: Pets Best

By: JUDITH

Useful
Verified November 23, 2025

Every interaction from phone calls to…

Every interaction from phone calls to claim submissions has been seamless. The customer service agents have all been extremely helpful and professional. Getting this policy for my pet was one of the best decisions I could have made

Insurer: MetLife

By: KATHY TUCKER

Verified November 23, 2025

Expeditious processing and payment.

Expeditious processing and payment.

Insurer: MetLife

By: Teresa L.

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